Marketing and Communications Director - Department of Safety

City and County of Denver•Denver, CO

2d•Onsite

About The Position

The City and County of Denver’s Department of Public Safety (DOS) is seeking an experienced Marketing and Communications Director to lead strategic communications, messaging, media relations, crisis response, public information, branding, and content coordination across all Safety agencies. This role also partners closely with the Executive Director and provides strategic counsel on all communications matters. This is an in-person role. You can expect to work on-site at the Police Administration Building at 1331 Cherokee Street, Denver, CO 80204. This position may require work outside of normal business hours, including evenings and weekends, as needed.

Requirements

At least 7–8 years of communications experience, preferably with direct crisis or emergency communications responsibilities in a municipal government setting
Experience leading a team and working with other high level communications teams
Demonstrated experience leading media relations, including high-pressure and time-sensitive communications
Experience building and maintaining media relationships
Ability to adapt quickly, reprioritize, and work in a fast-paced environment
Bachelor’s degree in business administration, Marketing, Communications or a related field.
Five (5) years of experience at the type and level of functional or operational management, which must have included management of marketing and/or communications supervisors.
Two (2) years of the appropriate type and level of experience may be substituted for each required year of posthigh school education.
Additional appropriate education may be substituted for the minimum experience requirements.
By position, requires a valid Driver's License at the time of application.
Licenses and certifications must be kept current as a condition of employment.
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

Nice To Haves

Bilingual Spanish strongly preferred

Responsibilities

Act as the communications subject matter expert and voice of public safety, guiding messaging, talking points, and strategy across all DOS agencies and teams
Serve as the public information officer for the Executive Director’s Office, Denver 9-1-1, and Community Corrections
Manage the Department of Public Safety communications team and provide oversight of all communications functions in DOS agencies
Develop, manage, implement, and evaluate comprehensive strategic communications plans for the Department of Public Safety
Lead emergency and crisis communications, including rapid response during critical events and high-profile matters while ensuring coordination and fast turnaround across teams
Create internal and executive communications strategies and content to support the Executive Director and DOS leadership team, share information with internal teams, and drive engagement across functions
Lead media relations for DOS, building relationships with reporters and handling daily media requests, drafting statements, coordinating interviews, prepping interviewees, sending out press releases, and coordinating press conferences
Lead all content, communications planning, project management, and branding efforts across the department, ensuring consistency across the Executive Director’s Office, Denver Police Department, Denver Fire Department, Denver Sheriff Department, Denver 9-1-1, and Community Corrections
Oversee the management of all digital communications functions including the DOS website, intranet pages, and social media strategy including creating content, providing timely updates, and tracking key performance metrics
Serve as the department’s language access liaison, ensuring communications are accessible to all members of the public
Represent Public Safety in citywide communications meetings and collaborate with the Mayor’s Communications Office and other department communications teams
Serve as a strategic advisor to the Executive Director on communications and media matters, supporting decision-making and messaging