Marketing Administrative Assistant

Chinook Winds Casino Resort

just now•Onsite

About The Position

Position Summary Responsible for providing clerical and administrative support to the Director of Marketing, the Marketing departments (Entertainment, Public Relations, Advertising, Promotions, Direct Marketing, Player Development, Sales, and Player Services). Essential Functions Provides exemplary customer service for all internal and external guests by utilizing excellent, in-depth knowledge of the Marketing Department services. Greets and directs guests in a professional, friendly, hospitable manner. Maintains the professional appearance of the Marketing Department area, file room, meeting room, and front office. Answers telephones and directs callers to the appropriate Marketing or other casino personnel. Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information. Types memos, email, and mail correspondence, reports, and other documents. Takes and retrieves messages for various marketing personnel. Assists in the ordering, receiving, stocking and distribution of office supplies. Performs various clerical duties such as photocopying, faxing, filing, scanning, and collating. Copies, collates, and distributes information to and from the Marketing Department. Creates, updates & purges Marketing files, forms & records, according to retention guidelines. Completes interoffice mail runs at designated times of the day. Participates in special projects and committees for the Marketing Department. Accesses the player tracking system and makes edits to the system as necessary. Queries the player tracking database for specific Marketing/gaming information including guest demographics, comments, and needs. Assists with events to include ushering, setup, breakdown, and item distribution. Other duties as assigned.

Requirements

WORKERS IN THIS POSITION MUST BE 21 OR OLDER
Communication Skills- Ability to communicate effectively with others verbally and in writing.
Customer Orientated- Ability to take care of the customers’ needs while following company procedures.
Detail Oriented- Ability to pay attention to the minute details of a project or task.
Enthusiastic- Ability to bring energy to the performance of a task.
Interpersonal - Ability to get along well with a variety of personalities and individuals.
Organized- Possessing the trait of being organized for following a systematic method of performing a task.
Time Management- Ability to utilize the available time to organize and complete work within given deadlines.
High School Diploma or G.E.D.
Two years of clerical or office administration experience.
One year of customer service experience.
Microsoft Office intermediate level in Microsoft Word, Excel, and Outlook.
Must obtain a Siletz Tribal Gaming License.
Must have a valid Oregon Driver’s License.
Knowledge of office practices and procedures; business English, punctuation, grammar, syntax, spelling, effective research methods and record keeping.
Demonstrated ability to compose and present business correspondence and reports clearly and accurately.
Must be able to work a flexible schedule (occasional holiday and weekends required).
Demonstrated skill in database management/Excel in relation to formula/calculations and spreadsheet development.

Nice To Haves

Associates Degree in Business, Hospitality and/or related field preferred.
Microsoft Access intermediate level preferred.
Knowledge of the Marketing functions preferred.

Responsibilities

Provides exemplary customer service for all internal and external guests by utilizing excellent, in-depth knowledge of the Marketing Department services.
Greets and directs guests in a professional, friendly, hospitable manner.
Maintains the professional appearance of the Marketing Department area, file room, meeting room, and front office.
Answers telephones and directs callers to the appropriate Marketing or other casino personnel.
Provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
Types memos, email, and mail correspondence, reports, and other documents.
Takes and retrieves messages for various marketing personnel.
Assists in the ordering, receiving, stocking and distribution of office supplies.
Performs various clerical duties such as photocopying, faxing, filing, scanning, and collating.
Copies, collates, and distributes information to and from the Marketing Department.
Creates, updates & purges Marketing files, forms & records, according to retention guidelines.
Completes interoffice mail runs at designated times of the day.
Participates in special projects and committees for the Marketing Department.
Accesses the player tracking system and makes edits to the system as necessary.
Queries the player tracking database for specific Marketing/gaming information including guest demographics, comments, and needs.
Assists with events to include ushering, setup, breakdown, and item distribution.
Other duties as assigned.