Market VP, Operations (Eastern, IA)

Segra•Cedar Rapids, IA

10d•Hybrid

About The Position

The Market VP, Operations directs a geographically diverse operations team responsible for the planning, installation, operations, and maintenance of the company’s metro/regional telecommunications network. Directs company and contractor resources to ensure timely completion of all new Outside Plant (OSP) and Inside Plant (ISP) facilities. Collaborates with Sales and Sales Engineering market leaders to develop and implement business plan goals, objectives, and strategies to achieve market success in line with the company’s overall goals and objectives. Responsible for directing and auditing multi-million-dollar capital and operating expense budgets to ensure compliance with policies and business objectives. Directs the following: overall design, installation, and implementation process; equipment training requirements; establishing and maintaining operational policies and procedures; serves as point of escalation for the department, customers, and internal organizations; equipment sparing and logistical support; vendor and contractor management; project tracking and workflow management; participation with internal and external project reviews; and supporting internal departments. Directs and guides the professional development of Manager(s) and Market Engineer(s) and indirectly guides their teams’ development. Develops processes, procedures, and training needs to drive engineering, construction, installation department efficiencies, and shares best practices with peers. Must be well versed in all aspects of engineering, construction, splicing, and installation techniques and have working knowledge of GIS mapping and ability to interpret construction and as-built drawings.

Requirements

Minimum of 12 years of Telecommunications industry-related experience.
Minimum of 7 years of performance in a managerial role.
High level of experience with DWDM, SONET, Ethernet, TDM, IP, Voice/SIP/VoIP, LAN and hosted services equipment and technology.
Strong supervisory and leadership skills.
Excellent verbal and written communication skills.
Extensive knowledge of the principles, procedures, and best practices in the telecommunications industry to include but not limited to; construction, installation, AC/DC power, OSP/ISP infrastructure, cabling, and Metro/Regional fiber optic network topologies.
Strong organizational, analytical, and problem-solving skills.
Proficient with Microsoft Office Suite, GIS, and telecommunications industry-related software.
College or Technical degree in Business, Engineering, IT, and/or Telecommunications industry-related field.

Nice To Haves

Working knowledge of GIS mapping.
Ability to interpret construction and as-built drawings.

Responsibilities

Directs a geographically diverse operations team responsible for the planning, installation, operations, and maintenance of the company’s metro/regional telecommunications network.
Directs company and contractor resources to ensure timely completion of all new Outside Plant (OSP) and Inside Plant (ISP) facilities.
Collaborates with Sales and Sales Engineering market leaders to develop and implement business plan goals, objectives, and strategies to achieve market success.
Directs and audits multi-million-dollar capital and operating expense budgets.
Directs the overall design, installation, and implementation process.
Directs equipment training requirements.
Establishes and maintains operational policies and procedures.
Serves as point of escalation for the department, customers, and internal organizations.
Manages equipment sparing and logistical support.
Manages vendors and contractors.
Oversees project tracking and workflow management.
Participates with internal and external project reviews.
Supports internal departments.
Directs and guides the professional development of Manager(s) and Market Engineer(s) and indirectly guides their teams’ development.
Develops processes, procedures, and training needs to drive engineering, construction, installation department efficiencies.
Shares best practices with peers.