Market Stocking Specialist - Orlando, Florida

Advance Auto Parts•Orlando, FL

11d•Onsite

About The Position

The Market Stocking Specialist develops and maintains professional customer relationships to support long-term business partnerships. This role acts as a trusted advisor to professional customers, offering product recommendations and stocking solutions that align with their business needs. The specialist ensures the accuracy and efficiency of all commercial stocking programs, maintaining them in company systems such as APEX, APAL, and Salesforce. A high standard of customer service is expected, presenting a professional and approachable demeanor. The role involves achieving personal sales and service objectives to contribute to overall market growth and maintaining compliance with fleet safety requirements for product deliveries.

Requirements

Working knowledge of automotive systems, particularly consumable stocking products.
Ability to speak and write English (Spanish is a plus).
Strong interpersonal skills to communicate effectively with customers, peers, and management.
Ability to read and interpret documents such as safety rules, operating instructions, procedure manuals, and parts catalogs.
Strong mathematical skills to perform calculations related to pricing, inventory, and sales.
Strong organizational skills with the ability to manage multiple responsibilities efficiently.
Ability to work flexible schedules, including evenings, weekends, and holidays as needed.
High school diploma or GED required.
Valid driver’s license with fleet safety certification (MVR Driver-Certified) required.

Nice To Haves

ASE certification preferred, but not required.

Responsibilities

Develop and maintain professional customer relationships to support long-term business partnerships.
Act as a trusted advisor to professional customers, offering product recommendations and stocking solutions that align with their business needs.
Ensure the accuracy and efficiency of all commercial stocking programs.
Maintain stocking programs in company systems such as APEX, APAL, and Salesforce.
Maintain a high standard of customer service, presenting a professional and approachable demeanor.
Achieve personal sales and service objectives, contributing to overall market growth.
Maintain compliance with fleet safety requirements (MVR Driver-Certified) for product deliveries.
Collaborate with Commercial Account Managers (CAMs) and Commercial Sales Managers (CSMs) for customer and territory alignment.
Assist with delivery and setup of stocking products as needed.
Maintain strong communication and coordination with local CAMs to ensure customer needs are met.
Proactively engage with store personnel to ensure service levels and stocking expectations are consistently maintained.
Provide back-up support to Professional Services teams at store locations when needed.