Market Research & Insights Manager

Akebia Therapeutics•Cambridge, MA

84d•Hybrid

About The Position

This position is currently based in our Cambridge, MA office. Please note that our offices will be relocating to Waltham, MA later this year, and this role will transition accordingly. We follow a flexible, “magnet not mandate” approach to in-office work, encouraging collaboration and onsite engagement while supporting hybrid flexibility based on role and business needs. Nearly 37 million Americans are currently affected by Chronic Kidney Disease. 37 million. At Akebia we take that number very seriously and every day we come to work, with the purpose of bettering the lives of each person impacted by kidney disease and the renal community that serves them. Our tenacious, passionate employees’ challenge the status quo and work to develop unique therapeutics that have the potential to set new standards of care for people living with kidney disease. This is life-changing work, and we are all in, are you? Job Summary The responsibilities of this role will be divided between Market Research (25%) and Commercial Insights (75%). From a Market Research perspective, this role is responsible for designing, executing, and synthesizing primary and secondary research to support brand strategy, pipeline planning, customer understanding, and overall commercial performance. From an insight’s perspective, this role will lead the generation of actionable insights and creating reports and outputs that guide strategic decision-making across the commercial organization. The ideal candidate blends strong analytical capability with storytelling skills and knowledge of the Healthcare ecosystem.

Requirements

Bachelor’s Degree required
5 years’ experience in Life Sciences Industry, Dialysis knowledge preferred
Experience working directly with Field Sales teams

Nice To Haves

Strong presentation abilities to bring insights to senior leadership in an informative way
Deep understanding of pharma specific commercial and patient level data sets (e.g., sales and claims data)
Experience with reporting platform, preferably Tableau or similar BI tools
Strategic thinker with strong business acumen
Strong project and vendor management
Highly collaborative and able to influence cross-functionally
Comfortable working in a fast-paced environment

Responsibilities

Design and manage qualitative and quantitative primary research studies (HCPs, patients, payers).
Lead vendor selection, study scoping, fieldwork oversight, analysis, and results synthesis.
Leverage secondary data sources (IQVIA, claims data, epidemiology reports) to inform market landscapes and opportunity assessments.
Conduct competitive intelligence and track competitor activities, product performance, and market dynamics.
Translate data into clear, actionable insights for commercial leadership and cross-functional partners.
Extracting insights and reporting through reporting platform
The ability to synthesize / analyze large data sets and translate into meaningful insights for both Field Based and Home Office-based commercial colleagues.
Provide research-backed recommendations and insights for brand planning, product positioning, customer segmentation and promotional effectiveness
Provide analytics and operational readiness for targeting, segmentation, and promotional effectiveness.
Identify unmet needs and monitor evolving customer preferences to shape strategic decisions.
Partner closely with Marketing, Market Access, Commercial Operations and Medical Affairs to align research priorities with business objectives.
Provide insights to support Marketing, promotional development, patient journey mapping, and value proposition refinement
Manage research agencies, negotiate proposals, and ensure high-quality deliverables.
Oversee research budgets and timelines across multiple ongoing projects.
Maintain documentation and ensure all research meets compliance and regulatory standards