Market Research Director, Technology Clients

Stagwell Global•Culver City, CA

8d•$100,000 - $130,000•Remote

About The Position

The Devices & Services team is seeking a Director to join our fast-growing, forward-thinking technology research practice. In this role, you’ll partner with some of the world’s most influential brands shaping the future of technology, helping them navigate complex questions about innovation, consumer behavior, product experiences, AI, and the evolving role of connected devices and services in people’s lives. In this role, you will lead a wide range of strategic research initiatives across the full project lifecycle, from proposal development and study design through analysis, storytelling, and final delivery. You will serve as a trusted client partner, bringing strong research expertise, intellectual curiosity, and consultative thinking to help clients solve their biggest business challenges. You will also play an active role in guiding a team, elevating deliverables, and contributing to the continued growth of the Devices & Services practice. If you’re passionate about technology, energized by complex research questions, and excited to help clients understand what’s next in consumer behavior, this opportunity is for you.

Requirements

7+ years’ experience working in consumer insights, consumer research strategy, ideally with an agency background with exposure to large brands in technology.
B.A./B.S. degree in areas such as Social Sciences, Business, Marketing, Market Research, Statistics, Economics or a related field.
An enthusiasm for research, data driven approaches, and strategic thinking.
In-depth understanding and experience with a range of complex qualitative and quantitative research methodologies.
Proven experience nurturing and building relationships with clients, understanding their goals and ensuring we deliver on those and confidently providing strategic guidance to them.
Ability to lead, mentor and inspire junior team members.
Expert at working with data to identify trends and insights, including both structured (i.e. data and hard numbers) and unstructured (i.e. interviews and qualitative) data.
Advanced data visualization skills using tools in both Google Workspace (i.e., Google Slides, Sheets & Docs) and Microsoft Office (i.e., PowerPoint, Excel and Word) is a must.
Experience with designing research and interpreting results of advanced data analysis techniques such as drivers analysis & interactive network modeling, factor analysis, MaxDiff, TURF, cluster analysis & segmentations, and conjoint and discrete choice analysis.
Strong writing skills where you can craft a story around data insights and clearly communicate key points in a succinct manner.
Great verbal communication skills as well and are highly skilled at presenting to groups and sharing your point of view.
Genuinely interested in seeking information on the “whys,” always digging for more information to understand what makes consumers tick.
Internally-motivated who continuously strives to get things done well, regardless of challenges encountered.
Successfully manages time and multiple competing priorities to ensure deadlines are always met.
Consistently deliver polished, accurate work.
Team player who is able to work collaboratively and harmoniously within a team and across teams.
Willingness to roll up your sleeves to help get the job done and no task is beneath you.
Openness to feedback because you have a zest for learning and growing.

Nice To Haves

UXR experience is a plus.
Experience with moderation is a plus.
Experience with statistical packages, like SPSS or Q, are a plus.

Responsibilities

Lead all phases of mixed methods, quantitative and/or qualitative research projects, including proposal drafting, research design, questionnaire and discussion guide development, data analysis and storytelling.
Projects will include audience, landscape, and brand studies, with methods such as concept and creative testing, messaging/positioning evaluation, market sizing, conjoint, segmentation, tracking, as well as a range of qualitative methodologies (including some UXR and prototype testing).
Translate research data into clear, actionable insights and recommendations through visual, creative and story-driven reports.
Drive successful project execution, collaborating with senior team members and providing oversight to junior team members in coordinating logistics with internal and external operations teams (programming, fieldwork, facilities, moderators, data processing), and partnering with these teams to drive projects forward on stringent timelines.
Help lead and develop a team, giving meaningful feedback on all aspects of a project and training analysts and managers across methodologies.
Serve as a trusted partner to clients, fully understanding their business objectives and strategically strengthening the relationship.
Contribute to proposals and ongoing growth opportunities within the Devices & Services team.
Identify and develop research opportunities for new and existing clients.
Cultivate and foster deep client relationships to successfully execute projects and drive overall business.

Benefits

Flexible/Remote work with optional usage of our great offices in Culver City and New York
Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s
Medical, Dental, and Vision Insurance Plans
401K with company match
12 weeks paid Parental Leave
Regular performance evaluations with opportunities for promotions and merit increases
Educational and training reimbursement plan and other training and professional development opportunities
Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more)
Resources available for mental health, inclusive care and family building
NRGratitude – our company-wide employee recognition program
Regular team/company events and activities including annual summer and holiday parties
Pet friendly headquarters and pet insurance options