Market Research Analyst

Industrial Info Resources•Sugar Land, TX

3d•Onsite

About The Position

Industrial Info Resources, a leading market intelligence firm, is seeking an energetic Market Research Analyst to join their research team. This role involves conducting investigative market research by gathering, verifying, and recording information related to the Industrial market in a high-volume outbound calling environment. The position is an onsite role and is not an analytics position working with software like Power BI, Python, or Cyber Security.

Requirements

One or more years of experience using the phone as a business tool, preferably completing outbound phone calls.
Strong technical skills which includes the use of Microsoft Office Suite, web browsers, and other specialized software.
Ability to perform work accurately and thoroughly.
Ability to actively attend to, convey, and understand the comments and questions of others.
Ability to use thinking and reasoning to solve a problem.
Ability to take care of the customers’ needs while following company procedures.
Ability to pay attention to the minute details of a project or task.
Ability to complete tasks or continue in a course of action in spite of opposition or discouragement.
Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
Ability to utilize the available time to organize and complete work within given deadlines.
Ability to complete assigned tasks under stressful situations.
Ability to communicate effectively with others using the spoken word.
Ability to communicate in writing clearly and concisely.

Nice To Haves

Prior work experience in database entry work is preferred.

Responsibilities

Conduct surveys and extract new market data using methods such as phone interviews, questionnaires, market analysis surveys, and internet search techniques.
Review and record market data in preparation for client usage.
Perform data entry into company database and other duties required for task completion.
Verify the accuracy and validity of data in the database; correct any errors.
Collaborate with other researchers while conducting market research.
Compose short reports or news alerts summarizing completed research with emphasis on adding value to existing records in the database.
Prepare and present summaries of survey data that includes tables, graphs, written text, and fact sheets that describe research results.
Monitor relevant industry and follow trends in trade literature; maintain a strong command of industry terminology which includes numerous heavy equipment and industry process details.
Respond to requests from clients received via hotline, instant message, and emails with a highly efficient process.
May present research analysis at client meetings, company hosted seminars, or trade-shows.