Market Research - AI, Research and MarTech

Microsoft•Redmond, WA

About The Position

The AI, Research and MarTech team unites Research and MarTech platforms to listen deeply to our customers and respond precisely through digital channels. Our Research team is one of the largest and most innovative market research teams in the world, actively building the next generation of AI ‑ accelerated research capability while partnering across the company’s core businesses to drive product and marketing decisions. We take a consultative approach to tackle significant business opportunities and influence decision makers at all levels. We are intellectually curious and persistent about sharing recommendations which are data-driven and reflect the voice of our customers. We are passionate about developing ourselves, our careers, and our profession. And above all, we strive to have a collaborative, inclusive, and transparent culture. We are seeking a Market Research Manager with strong project management, analytical, and consultation skills to help grow Microsoft’s Commercial Cloud and AI and GitHub businesses. You will bring a deep understanding of developers building AI apps and agents or using AI-assisted workflows, uncovering what drives their choices, trust, and advocacy. You’ll combine AI-powered platforms, human expertise, and modern research methods to deliver fast, high-quality insights across products such as GitHub Copilot, Visual Studio Code, Azure, and Microsoft Foundry. Your work will inform business challenges such as prioritizing new product concepts and features, refining developer positioning and messaging, and measuring Microsoft and GitHub brand strength.

Requirements

Bachelor's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 2+ years experience in data science, research, marketing or business-related roles.
Master's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field.
equivalent experience.
Experience with B2B market research, products, or product management, , especially developer audiences, tools or platforms; curiosity about AI-assisted development and developer communities.
Experience working with market research agencies or in a market research agency to design and execute different types of research.
Proficiency with productivity software (e.g., Microsoft 365/Office 365, Google Apps/Workspaces) and communication/collaboration platforms (e.g., Microsoft Teams, Slack, Zoom, etc.)
Excellent written, verbal, and visual storytelling skills to design research, deliver insights, and impact business decisions.

Nice To Haves

Bachelor's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 5+ years experience in data science, research, marketing or business-related roles OR Master's Degree in Business, Marketing, Economics, Social Sciences, Statistics, or related field AND 3+ years experience in data science, research, marketing or business-related roles.
Doctorate in Business, Marketing, Economics, Social Sciences, Statistics, or related field OR equivalent experience.

Responsibilities

Partner with product marketing teams to frame business needs into research objectives, hypotheses, projects, and programs.
Manage multiple projects simultaneously, bringing together colleagues, market research agencies, and stakeholders to answer key business questions.
Use emerging AI tools thoughtfully to accelerate research and deliver clear, actionable recommendations.
Collaborate with colleagues to look across data sources, synthesize insights across different data types (qualitative, quantitative, social intelligence, and/or behavioral), and translate insights into recommendations to inform business critical decisions.
Develop expertise in developer tools and experiences.
Discover what earns developer trust, affinity and advocacy.