Market Quality Compliance Manager

FIJI Water Company • Los Angeles, CA

11d • Hybrid

About The Position

The Market Quality & Compliance Manager is responsible for ensuring all products placed into domestic and international markets meet regulatory, quality, and corporate compliance requirements. This role leads key initiatives related to label compliance, product traceability, regulatory reporting, and sustainability obligations, while providing critical insights to senior leadership on cost of quality and compliance risk. This position will be based at our West Los Angeles, CA office. We work a hybrid schedule with an in-office requirement Monday-Wednesday and the option to work remotely on Thursday and Friday.

Requirements

• Must be able to lift up to 50 lbs
• B.S. Degree in Food Science, Quality Management, Regulatory Affairs, or related field.
• 8+ years experience in quality, compliance, or regulatory roles within FMCG or beverage industries.
• Strong knowledge of international labeling and food safety regulations.
• Strong analytical and reporting skills, including experience with cost of quality metrics.
• Attention to detail and regulatory interpretation
• Stakeholder management and influence
• Analytical thinking and data-driven decision-making
• Strong governance and risk management mindset
• Communication skills (technical and executive-level)
• Experience dealing with multi-country regulatory frameworks (Asia, EU, APAC, US)

Nice To Haves

• Experience with EPR, sustainability reporting, and packaging compliance highly desirable.

Responsibilities

• Collaborate with the NPD, marketing and regulatory teams, to comply with importing countries’ labeling requirements.
• Monitor global regulatory changes impacting bottled water and packaging by establishing a strong working relationship with the regulatory team and conducting market research
• Maintain a register of all regulatory requirements and approvals for markets served.
• Support market entry activities by validating compliance readiness.
• Oversee product disposition processes to ensure full traceability, documentation, and compliance with regulatory and internal audit requirements.
• Ensure accurate tracking of non-conforming product, including root cause, disposition pathway, and reconciliation of destroyed volumes.
• Partner with supply chain and third-party providers to validate destruction certificates and audit compliance.
• Collate, analyze, and report cost of quality (CoQ) data, including waste, rework, recalls, and non-conformance costs.
• Prepare executive-level dashboards and insights for Senior Leadership Team (SLT) reporting.
• Identify trends and cost drivers and recommend improvement initiatives.
• Manage Extended Producer Responsibility (EPR) reporting across applicable markets, ensuring accuracy and adherence to local regulations.
• Compile and submit data related to packaging volumes, materials, and recycling obligations.
• Support financial forecasting and reconciliation of fees related to the sustainability programs.
• Coordinate registrations, certifications, and reporting requirements related to post-consumer recycled (PCR) plastic usage.
• Ensure supplier documentation and traceability for recycled materials meet regulatory and certification requirements (e.g., food-grade compliance).
• Track and report PCR usage against corporate sustainability targets.
• Maintain and improve quality and compliance management systems aligned with ISO, HACCP, and food safety standards.
• Support internal and external audits, including regulatory inspections and certification audits.
• Develop and maintain standard operating procedures (SOPs) related to compliance activities.
• Identify compliance risks across markets and proactively implement mitigation strategies.
• Lead or support investigations into compliance breaches, labeling errors, or market complaints.
• Coordinate recall readiness and mock recall exercises.
• Data analytics of products received into 3PL warehouses to identify opportunities for improvements and reduction in Cost of Quality.
• Support digitalization initiatives to improve compliance tracking and reporting.
• Partner with regulatory affairs, legal, marketing, supply chain, and sustainability teams to ensure end-to-end compliance.
• Act as the key point of contact for market compliance issues.
• Provide guidance and training to internal teams on regulatory and labeling requirements.
• Identify opportunities to streamline compliance processes and reduce complexity across markets.
• Lead or contribute to cross-functional improvement projects.
• Implement best practices across regions.

Benefits

• Access to top-notch medical coverage
• comprehensive vision and dental plans
• a 401k with match eligibility
• 24/7 online physician consultations
• virtual mental health resources
• life coaching
• engaging employee community groups
• cash rewards for healthy habits and fitness reimbursements
• library of on-demand fitness videos
• clear paths for career progression and internal mobility
• dedicated Learning and Organizational Development department, offering extensive resources like People Manager and leadership training, webinars, and eLearning courses.
• company-wide mentorship program
• Continuous Improvement Training
• company-provided funds to up to three charities of your choice
• opportunity to contribute to group service projects within our local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior