Market Manager

Employbridge

About The Position

We are seeking an energetic and goal-oriented Market Manager to lead in Indiana. If you are a dynamic individual who loves working in a fast-paced environment and helping to change people’s lives, then we are the company you have been searching for! EmployBridge is a place where your career and passion come together.

Requirements

  • Minimum of 4 years of relevant experience with strong emphasis on management and operations
  • Experience with recruitment, customer service, and leading teams
  • Comfort with using operational software, Microsoft Office products, and basic data management tools for analysis
  • Ability to work in a fast paced environment and manage change
  • Effective at motivating team members to achieve performance targets
  • Ability to communicate professionally and effectively across all platforms
  • Desire to lead and make solid business decisions
  • Provide results-oriented solutions for branch needs

Nice To Haves

  • Staffing experience preferred, but not required

Responsibilities

  • Branch operations, management, and working closely with sales representative
  • Designs and deploys resources to drive performance and service to all customers within the market
  • Develops deep knowledge of your assigned geographic markets and becomes the go-to source for all information relating to local trends and market dynamics for internal and external partners
  • Communicates and coordinates the various aspects of branch operations required to ensure compliance (Worker’s Compensation, Unemployment, Human Resources, Legal, etc)
  • Owns the financial management of branch operations (budgeting, forecasting, monthly P&L review, credit, and collections, etc.)
  • Promotes brand awareness by creating and maintaining community relationships and involvement
  • Develops and implements an effective recruiting plan to ensure the availability of associates to meet current and anticipated hiring needs
  • Analyzes and uses operational information and data to generate positive actions and results to drive improvement plans related to order fulfillment, recruiting, safety, and associate and client retention
  • Ensures client satisfaction by monitoring current activity, adjusting plans or services as needed, making regular in-person visits to ensure satisfaction and identify additional client needs, while seeking opportunities to grow the business
  • Leads resolution of difficult/escalated issues through effective negotiation tactics
  • Hiring, training, coaching and team development
  • Assigns goals and drives accountability to develop a fully operational and qualified team
  • Promotes colleague retention and growth

Benefits

  • Medical/Dental/Vision
  • prescription drug benefits
  • 401(k)
  • paid time off and holidays
  • a wellness program
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