Market Manager

Asurion

8d • Hybrid

About The Position

Act as a sales enabler between Asurion and a wireless carrier’s sales channels focused on growth areas within the carrier-owned retail and indirect dealers. This position will be responsible for driving Mobility & Home Protection point of sale performance growth through field training & leadership coaching and implementing continuing education training & social media campaigns. This position will also work with internal Client Service team members and other internal cross-functional areas to identify growth opportunities and process improvements.

Requirements

• Minimum of 2 years’ experience in Sales related role.
• Field experience strongly preferred.
• Wireless retail experience preferred.
• Related areas such as consumer electronics, warranty products, etc. also relevant.
• Must be able to pass State Property and Casualty Licensing exam.
• High energy
• Strong interpersonal skills
• Able to motive others and rally people behind a goal
• Collaborative team player
• Self-propelling and resourceful
• Organizational and execution rigor
• “Can do” mentality and persistence
• Ability to work independently and demonstrate initiative
• Contact management, time management, and strong organizational skills
• Presentation skills to small and large groups, across all levels
• Problem solving, negotiation, and analytical skills
• Intermediate level abilities in Microsoft Office Suite and other client related applications.

Nice To Haves

• Bachelor’s degree preferred (concentration in Business, Marketing or other relevant subject area is ideal)

Responsibilities

• Point of Sale strategic development: Assess gaps in current sales process and develop effective point of sale growth strategies to accelerate Mobility & Home Protection performance.
• Engage with top performers to isolate key best practices & identify correlations in effective sales behavior; then document and codify such best practices and ensure they are disseminated and adopted across all channels.
• Field Sales Training Support: Engage high opportunity areas of retail and indirect channel to drive incremental mobility & home protect growth.
• Execute on in-store training curriculum with store leadership, champions, and sales representatives.
• Conduct side by side selling and on floor observations to develop product knowledge and confidence while cultivating sustainable sales behavior.
• Promote awareness and utilization of key channel support resources.
• Sales enablement store visits will entail (1) pre-meeting leadership engagement, (2) backroom training session, (3) 1:1 on floor coaching and observations, (4) side by side selling, (5) leadership/champion train the trainer sessions, (6) leadership meeting recap/key takeaways/recommend actions, (7) post visit performance monitoring with client store leadership, (8) post visit virtual trainings with leadership and reps.
• Sales Enablement Market Manager will typically visit 32 stores per month.
• Virtual Training Support: Collaborate with internal Client Service team members on facilitating regional and area general session calls with carrier-owned and indirect channels.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level