Market Manager Savannah

Circle K•Statesboro, GA

About The Position

The Market Manager maximizes store sales and profitability by supporting excellent customer service, product availability, merchandising, and store image. The role provides store management with information about promotional activity, business opportunities, results, trends, and competition; manages controllable costs and financial performance; and collaborates with Marketing, category managers, and vendors to execute promotions and maintain product availability. The Market Manager ensures compliance with company policies, procedures, government regulations, and restricted-sales policies, while promoting a safe and secure environment for employees, customers, and company assets. The position provides leadership and direction to store managers, including recruiting and selection support, onboarding, employee development, training, coaching, performance monitoring, counseling, and corrective action. It also supports annual budgeting, forecasting, expense analysis, and achievement of company financial and key result targets. The position requires a current valid driver's license to operate a company vehicle and may require 50% travel by car. The work environment is generally moderately noisy, with natural and fluorescent lighting and moderate store temperatures; occasional work around walk-in coolers or freezers may expose the employee to extreme temperatures. Physical tasks include sitting, talking, hearing, handling items, occasional standing, walking, reaching, lifting and carrying items of varying weights, pushing and pulling, and climbing a ladder. Reasonable accommodations may be considered. This job description may change based on business needs.

Requirements

  • Three to five or more years of retail business experience preferred, including at least two years of management responsibility.
  • Demonstrated leadership ability, good communication skills, self-direction, self-motivation, and customer-service orientation.
  • Ability to communicate orally and in writing in English.
  • Ability to supervise and train Store Managers in the use of store equipment, tools, and materials, and to supervise and manage functions listed in the Store Manager job description.
  • Current valid driver's license required to operate a company vehicle.
  • Ability to perform the physical tasks described, including lifting and carrying items of varying weights, pushing and pulling, and climbing a ladder; reasonable accommodations may be considered.

Nice To Haves

  • Bachelor’s degree in business or a related field preferred; other combinations of job-related experience and education that meet requirements may be substituted.
  • Expertise with MS Outlook, Excel, PowerPoint, and Word preferred.

Responsibilities

  • Maximize store sales through excellent customer service, product availability, merchandising, and exceptional store image inside and out.
  • Provide store management with recaps of promotional activity and reports on business opportunities, results, trends, and competitive information.
  • Manage controllable costs by educating managers on procedures for controlling merchandise variation, salaries, overtime, cash, and repair and maintenance costs.
  • Collaborate with Marketing to implement promotions and new product introductions, and provide category managers with feedback about stock issues.
  • Partner with vendors to ensure product availability and timely execution of monthly promotions, and ensure vendor performance and behavior are professional.
  • Manage cash, merchandise variation, salaries, and other controllable P&L expenses to support profitable store operations.
  • Ensure compliance with company requirements, policies, procedures, government regulations, and restricted-sales policies; advise management of needed actions.
  • Maintain a safe and secure working environment by enforcing safety practices and providing safety communication and training.
  • Forecast financial requirements, prepare an annual budget, schedule expenditures, analyze variances, and initiate corrective actions.
  • Provide leadership and direction to store managers, including support with recruiting, selection, orientation, employee development, training, performance monitoring, coaching, counseling, and corrective actions.
  • Establish job expectations and develop action plans to resolve issues; use non-discriminatory management practices in hiring, training, counseling, motivating, and separating employees.
  • Adhere to company operating policies for legal, ethical, and moral practices.
  • Maintain professional and technical knowledge through educational workshops, professional publications, personal networks, or professional societies.
  • Contribute to team results by achieving financial and key result area targets pursuant to company plan guidelines.
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