Market Manager

Monogram Health•Memphis, TN

2d•Remote

About The Position

Monogram Health is seeking a leader who will be responsible driving performance in their assigned market. The market performance manager will lead a team of nurse practitioners, registered nurses, social workers, and support team members to care for and improve health outcomes of an attributed patient panel. This individual will be accountable for the overall clinical and operational performance of their assigned market. The market manager will be charged with achieving company metrics including but not limited to admissions, blood pressure and diabetes management, conservative pathways execution, dialysis starts, and staff productivity. The market performance manager will work closely with clinical and corporate leaders to ensure exceptional patient care is being provided by their team. He/she should be a champion of change and embrace opportunities to improve performance.

Requirements

Basic Life Support (BLS) certification is required in this role. The company will support your certification completion through onboarding.
Experience supervising nurses, nurse practitioners, and social workers
Proven accountability for performance and driving results
Ability to multi-task and manage a large volume of concurrent priorities
Excellent verbal, written, and visual communication skills
BS/BA or equivalent experience
3+ years previous experience working in Managed Care or Delegated Risk Partnerships

Nice To Haves

Experience managing a high-risk patient population and leading clinical staff in a care management, managed care and/or or home health environment are preferred.
Microsoft Excel and Salesforce experience are also preferred.
Must have experience analyzing clinical and operational performance.

Responsibilities

Manage performance against clinical and operational metrics
Lead, motivate, and drive accountability for a team of nurse practitioners, registered nurses, and social workers
Prepare, review and analyze performance and health outcome reports to identify areas requiring attention and improvement and acting quickly to resolve known issues
Plan staffing schedules to optimize efficiency and productivity
Assist in the hiring of clinical staff members
Execute corporate and regional strategy to deliver quality patient care
Perform other duties as assigned
Uphold the mission and values of Monogram Health in all respects