Market Manager - North Tampa, Sales & Marketing - Offline Field Sales

Amazon • Florida, PR

1d • $22 - $32 • Onsite

About The Position

As a Market Manager, you will own a territory of offline retail stores, managing the Amazon in-store experience and merchandising. You serve as the Amazon expert, relying heavily on your ability to influence without authority to drive project deliverables. You will execute and manage in-store product transitions and retailer communications, while collecting market insights. You will train sales associates and support staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy metrics for your territory. You may be asked to participate in overnight travel in order to execute store visits in neighboring markets, and for team meetings (conferences, trainings, team building events, etc.). The Market Manager role is not remote but is not tied to an Amazon corporate office. The role supports a variety of products and services, including Echo, Ring, Amazon Smart Fire TV & Streaming Media Players, Fire Tablets, Kindle eReaders, Blink, eero, and more. The Market Manager will be the face of Amazon in offline retail accounts for both staff and customers, striving to provide the best customer experience possible.

Requirements

• 3+ years of retail experience
• 2+ years of retail sales experience
• High school diploma, or equivalent
• Must reside in the greater Tampa area — ideally within Hillsborough County. Also considered are nearby areas of Polk or Pasco county with easy highway access to central Tampa.
• Valid driver's license and proof of insurance
• Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as required
• Ability to push, pull, lift, squat, bend, reach and carry items up to 50 pounds (with or without reasonable accommodation)
• Possess a mobile phone compatible with iOS or Android operating systems
• Daily events during peak seasons
• Proficiency in basic file management, including organizing, navigating, and maintaining digital files as well as the ability to compress and extract files and folders
• Comfortable with fundamental tools and techniques for constructing and modifying in-store displays in retail settings

Nice To Haves

• Experience developing and delivering presentations to large and diverse audiences
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• 6+ years of relevant work experience in retail sales, (preferably consumer electronics) or high-tech products
• Experience managing multiple retail accounts/locations
• Excellent verbal and written communication skills

Responsibilities

• Ensure the Amazon in-store experience and merchandising is properly implemented and maintained across retailers within your direct team and area per provided standards of execution
• Educate store associates on the value of Amazon, Ring, Blink, and eero devices and services in small and large group settings
• Conduct sales and training during large scale events based on program / market needs
• Manage weekly travel to a large territory of retailers utilizing a variety of sales tools and store profiles to impact sales and brand advocacy
• Manage travel and work expenses
• Use business acumen and critical thinking skills to identify trends, drive root cause analyses, and resolve issues in store operations in stores across your market
• Collect business and market insights from consumers and store associates to help influence product, feature, and channel marketing decisions
• Develop professional relationships with key internal and external stakeholders i.e. Area Managers, Regional Managers, General Managers, etc.
• Drive KPIs to increase sales through the offline retail channel
• Achieve goals in the business areas (advocacy, compliance, metrics, trainings, coverage, team, org).
• Complete daily in-store reports to document visits, including submitting digital photos
• Effectively install, troubleshoot, and maintain a variety of Amazon, Ring, Blink, and eero display devices and fixtures in various national retail stores
• Delegate and influence to drive exceptional results in your market, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store managers, regional leaders, and corporate stakeholders
• Invent, simplify and share best practices
• Manage in store product transitions and retailer communications
• Provide clear, concise, accurate, and timely communication (verbal and written) to the right internal and external stakeholders with national impact

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED