Market Manager in Training (East Bay, CA)

Dealer Tire•Remote California, CA

11d•$80,000 - $95,000•Onsite

About The Position

Dealer Tire is looking for a dynamic Market Manager in Training to lead and grow high-performing Tire Service Advisor teams across multiple dealership locations. This role is ideal for a hands-on, results-driven leader who thrives in the field, loves coaching talent, and knows how to translate operational excellence into sales growth and customer loyalty. If you’re passionate about developing people, influencing outcomes on the service drive, and partnering with dealership leadership to deliver next-level performance—this could be your next move.

Requirements

Bachelor’s degree in Business, Sales, Marketing, or related field (or equivalent experience)
4+ years in tires, automotive, or a related industry
Proven experience leading teams in a retail or service-driven environment (preferably multi-store supervision)
Strong coaching, facilitation, and communication skills
Ability to influence behaviors through data, pay plan understanding, and relationship building
High attention to detail and comfort operating in a fast-paced environment
Proficiency with Microsoft Office and CRM tools
Willingness and ability to perform TSA duties when needed
Results orientation and business acumen
Critical thinking and agility
Time management and initiative
Customer focus and value selling
Talent development and performance management
Change leadership and collaboration
Ability to stand for extended periods and lift up to 75 lbs
Frequent bending, crouching, and twisting
Approximately 85% travel within the assigned market

Responsibilities

Serve as the primary field leader and coach for Tire Service Advisors across assigned markets.
Ensure consistent execution of Dealer Tire’s operational standards and Service Lane Inspection (SLI) tool.
Coach TSAs on the complete service process—from customer greeting through objection handling and closing the sale.
Drive effective inspection presentations and accurate repair order additions.
Spend 70%-75% of time onsite in dealerships, providing shoulder-to-shoulder, real-time coaching.
Conduct announced and unannounced visits to observe behaviors and reinforce best practices.
Deliver structured feedback, quarterly development discussions, and performance evaluations.
Make staffing recommendations including hiring, promotions, corrective action, and terminations.
Identify skill gaps and ensure all dealership personnel are trained on Dealer Tire products and tools.
Partner with Service Managers, Parts Managers, GMs, and OEM representatives to grow tire and Maintenance & Light Repair (MLR) performance.
Oversee tire program execution, including product screens, pricing strategies, inventory, and sales effectiveness.
Analyze and leverage data such as RO trends, competitive pricing, alignment sales, and customer pay.
Lead scorecard review meetings, provide actionable recommendations, and document follow-ups in Salesforce.
Support the launch of new Tire Store locations.
Foster collaboration and consistency across Tire Service Advisor teams within the market.
Share best practices, performance insights, and successful initiatives with Regional Managers and Field Operations partners.
Ensure timely completion of reports, expenses, and administrative requirements.