Market Logistics Manager (Relocation Assistance Eligible)
About The Position
Sunbelt Rentals is seeking a Market Logistics Operations Manager for its Coastal Atlantic district, with the option to be based in either Charleston, SC or Savannah, GA. This role involves significant travel (30-40% overnight) between these two markets. The Manager is responsible for the overall direction, coordination, and evaluation of the Logistics Operations Center, including managing dispatchers, coordinators, field technicians, and drivers. This includes overseeing operational and financial reporting for each function, ensuring safety compliance, setting the vision for the center in coordination with the District Manager, and maintaining strong communication with sales and operations teams. The role focuses on ensuring efficient customer service, managing operational capacity, approving driver hours and vehicle inspections, maintaining facility and staff presentation, and analyzing various performance reports. The position also involves hiring, training, mentoring, and coaching team members to ensure compliance with all statutory requirements.
Requirements
- Bachelor’s degree in Business Management or a related field or equivalent work experience
- 8-10 years of Rental Industry experience
- At least 3 years in a leadership capacity
- Valid driver’s license
- Strong leadership and communication skills
- Understanding of P&L and other key financial controls
- Experience in outside sales or other experience in negotiation and influencing
- High level of accountability, time management and willingness to learn all aspects of the business
Nice To Haves
- Experience in construction or industrial markets preferred
Responsibilities
- Ensures the department follows all Sunbelt safety requirements at all times
- Sets the overall vision for the Market Logistics Operations Center in coordination with the District Manager
- Reviews the outstanding pickup tickets and ensures Dispatchers have a plan of action to retrieve them
- Establishes outstanding rapport with Market Sales and Operations teams to keep an open line of communication regarding service and delivery performance levels, providing a high level of confidence
- Ensures that the operations team is effectively serving customers both internal and external creating a culture of Yes
- Continuously reviews Operations Center capacity and efficiency to course correct when necessary
- Ensures that Dispatchers are reviewing and approving Driver/Field Tech hours of service and vehicle inspection reports for regulatory compliance
- Ensures that Market Logistics Operations facility and staff are in a presentable state
- Analyzes various reporting such as monthly efficiency trends for transportation and service, daily productivity, Sunbelt Promise, outside hauler spend, delivery and pickup revenue, vehicle repair and labor utilization
- Hires, trains, mentors and coaches team members to success
- Ensure ongoing compliance with all statutory requirements
Benefits
- Relocation Assistance
- Competitive benefits
- Extensive on-the-job training
- Health, Dental and Vision plans
- 401(k) Match
- Volunteer time off
- Short-term and long-term disability
- Accident, Life and Travel insurance
- Flexible spending
- Tuition Reimbursement Options
- Employee Assistance Program (EAP)
- Length of Service Awards
- 12-25 vacation days depending on years of service
- 5 sick days
- 6 holidays
- 2 half day holidays
- 2 floating holidays
- 1 inclusion day
- 1 volunteer day
- 401(k) Retirement Plan - US RRS Plan – CAN
- Paid Parental Leave
- Paid Holidays and Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Manager
