Market Leader - PNC Private Bank

PNC•Jacksonville, FL

23h•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. In this role, you will lead an established, high performing team across the Jacksonville, FL market for PNC Private Bank, overseeing an integrated group of sales, service, investment, fiduciary, wealth strategy, and banking professionals. Success in this role requires clear communication, strong collaboration, and a shared sense of accountability to deliver the full breadth of PNC Private Bank’s advisory and financial services capabilities. You will have full ownership of the Jacksonville, FL market’s business performance, including strategy execution, talent development, P&L oversight, AUM growth, and long term client retention. As Market Leader, you will work in close partnership with advisors and clients, playing an active role in new client acquisition and deepening existing relationships to drive growth, alignment, and a differentiated client experience. You will serve as the senior face of PNC Private Bank in the community, representing the firm with key clients, centers of influence, and community partners. This role also requires strong enterprise partnership, collaborating closely with other PNC leaders to advance shared priorities, reinforce disciplined execution, and deliver meaningful market impact. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

University / college degree.
Industry-relevant experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
Proven leadership experience with a moderate to large scope of responsibility is required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

Manages and directs team(s) to achieve business results and customer experience goals.
May have direct sales and client responsibilities and may manage both individual contributors and other managers.
Oversees team(s)'s financial results.
Has broader span of control than Leader I.
Participates in and drives the development of goals and strategies.
Leads and influences to achieve the objectives of the team(s).
Monitors business results/metrics and adapts sales strategies and tactics.
Develops and oversees the execution of account and sales plans.
Manages risk/return and drives quality for new and/or existing clients.
Actively identifies and may be responsible for higher and/or broader levels of risk management.
Mitigates different types of risk, such as regulatory, reputational, operational, credit and human capital risks.
Serves as an escalation point for risk management topics, coordinates problem solving and may have exception authority.
Manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
Networks within the industry and may serve in a leadership role in the community, industry or market.
Leads the team to bring the full range of PNC's products and services to the client.
Assists other team members in developing their network.
Leverages reporting and sales tools to proactively identify and coach team to successfully convert sales opportunities.
Develops team members while monitoring progress against goals.
May support the development of other managers.
Identifies high-potentials and creates winning teams.
Motivates and develops staff, including acquiring and retaining top talent and managing performance-based issues.
Effectively plans, organizes, directs, analyzes and evaluates staff and processes.
Connects strategy to day-to-day activities and updates the team on a regular basis.
May coach team members on skills needed to analyze, evaluate and mitigate credit risk.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.