Market Director, Physician Services

Lifepoint Health • Hickory, NC

1d • Onsite

About The Position

Your experience matters Frye Regional Medical Center, located in the beautiful foothills of North Carolina is a 355-bed acute care hospital, 81-bed Behavioral Health facility and more than 70 primary and specialty care providers. More about our team Frye Regional Medical Center employs more than 1500 professional and clinical staff. Our medical center is a 355-bed acute care facility which offers a broad array of inpatient and outpatient care. Frye Regional Medical Center is dedicated to providing patients with a full range of services to meet the healthcare needs of our community. We believe our employees are our most valuable assets in accomplishing this goal and we have made great strides to ensure employee satisfaction. If you are passionate about changing lives, we are looking for you!

Requirements

• Bachelor’s degree in Healthcare Administration, Business, Nursing, or a related field preferred; equivalent combination of education and progressive leadership experience may be considered in lieu of degree.
• Extensive leadership experience in healthcare operations, physician services, ambulatory services, or clinical administration, with demonstrated success in a director-level or comparable role.
• Strong knowledge of healthcare operations, regulatory requirements, and accreditation standards, including HIPAA and compliance best practices.
• Proven ability to lead teams through performance management, staff development, workforce planning, and organizational change.
• Demonstrated financial acumen with experience in budget development, variance analysis, and driving operational efficiency and performance improvement.
• Strong physician relations and stakeholder management skills, with the ability to build trusted partnerships across clinical and administrative teams.
• Executive-level communication, strategic thinking, and problem-solving skills with the ability to lead complex initiatives in a fast-paced healthcare environment.

Responsibilities

• Develop and implement departmental goals, operational plans, and performance standards aligned with organizational, clinical, regulatory, and ethical requirements.
• Direct and evaluate daily departmental operations, including patient care coordination, provider engagement, service delivery, and resolution of operational issues to ensure high-quality outcomes.
• Lead workforce planning and staff development activities, including recruitment, onboarding, performance management, scheduling, and continuing education initiatives.
• Prepare, monitor, and manage departmental budgets to ensure effective resource utilization and financial accountability.
• Utilize performance data, quality metrics, and reporting tools to identify opportunities for improvement and support operational excellence.
• Ensure compliance with healthcare regulations, accreditation standards, and organizational policies, including oversight of audits, reporting, and readiness for regulatory surveys.
• Foster a collaborative, service-oriented environment that supports professional growth, accountability, and strong interdisciplinary partnerships.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Director