Market Delivery Warehouse Associate - Days

LowesKansas City, MO
Onsite

About The Position

This role is responsible for various warehouse operations including unloading and receiving shipments, staging items for delivery, loading outbound freight, product assembly, and pre-delivery inspections. The associate will also maintain a safe work environment, operate recycling equipment, and participate in sustainability programs. Key responsibilities include daily inventory reconciliation, managing the Warehouse Management System (WMS), generating reports, utilizing systems like MS Office and Blue Yonder, executing the Return to Manufacturer (RTM) program, processing damaged or returned merchandise, and communicating with third-party logistics partners and vendors to resolve issues and claims.

Requirements

  • High School diploma

Nice To Haves

  • 1-2 Years of directly related experience in inventory and return processes
  • Experience working with vendors
  • Strong attention to detail and organizational ability
  • Proficiency with warehouse technology and inventory systems
  • Comfortable working independently and in a collaborative, fast-paced environment
  • Forklift certification may be required

Responsibilities

  • Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.)
  • Stage next-day and future delivery items from or for external delivery teams (XDT)
  • Load and ship outbound freight to DCs and reverse vendors (e.g., Outlet, Liquidity)
  • Complete product assembly and conduct pre-delivery inspections
  • Maintain a clean, organized, and safe work environment
  • Operate recycling equipment (e.g., balers, trash compactors) and participate in sustainability programs
  • Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting
  • Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation
  • Generate and monitor reports, including RTM worklists and damaged-on-hand reports
  • Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination
  • Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing
  • Process and disposition damaged, discontinued, defective, special order, and canceled merchandise
  • Secure return authorizations from vendors and submit credits for customer-returned items
  • Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims
  • Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams
  • Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems

Benefits

  • FORTUNE® 100 home improvement company
  • Serving approximately 16 million customer transactions a week
  • Total fiscal year 2025 sales of more than $86 billion
  • Approximately 300,000 associates
  • Operates over 1,700 home improvement stores, 530 branches and 130 distribution centers
  • Based in Mooresville, N.C.
  • Supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
  • Equal opportunity employer
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