Market Delivery Warehouse Associate - Days

Lowe's Companies, Inc.•Wilmington, MA

3d•$21 - $25•Onsite

About The Position

This role is responsible for various warehouse operations including unloading and receiving inbound shipments, staging items for delivery, loading outbound freight, product assembly, and pre-delivery inspections. The associate will also maintain a clean and safe work environment, operate recycling equipment, and participate in sustainability programs. Key duties include daily inventory reconciliation, cycle counts, audits, adjustments, and reporting, as well as managing all functions within the Warehouse Management System (WMS). The role involves generating and monitoring reports, utilizing systems like MS Office and Blue Yonder, and executing the Return to Manufacturer (RTM) program. Additionally, the associate will process and disposition damaged, discontinued, defective, special order, and canceled merchandise, secure return authorizations, and submit credits. Communication with third-party logistics (3PL) partners to resolve delivery claims and maintaining relationships with vendors and other internal teams are also crucial. The role requires resolving customer and cargo issues and ensuring claims are updated in Lowe’s systems.

Requirements

High School diploma
1-2 Years of directly related experience in inventory and return processes
Experience working with vendors
Strong attention to detail and organizational ability
Proficiency with warehouse technology and inventory systems
Comfortable working independently and in a collaborative, fast-paced environment

Nice To Haves

Forklift certification may be required

Responsibilities

Unload and receive inbound shipments from distribution centers and vendors (appliances, grills, OPE, etc.)
Stage next-day and future delivery items from or for external delivery teams (XDT)
Load and ship outbound freight to DCs and reverse vendors (e.g., Outlet, Liquidity)
Complete product assembly and conduct pre-delivery inspections
Maintain a clean, organized, and safe work environment
Operate recycling equipment (e.g., balers, trash compactors) and participate in sustainability programs
Perform daily inventory reconciliation, cycle counts, audits, adjustments, and inventory reporting
Manage all functions in the Warehouse Management System (WMS), including scanning, dispatching, and validation
Generate and monitor reports, including RTM worklists and damaged-on-hand reports
Utilize systems such as MS Office, Blue Yonder, and My Red Vest to support inventory accuracy and logistics coordination
Execute the Return to Manufacturer (RTM) program, ensuring accurate documentation, vendor communication, and credit processing
Process and disposition damaged, discontinued, defective, special order, and canceled merchandise
Secure return authorizations from vendors and submit credits for customer-returned items
Communicate regularly with third-party logistics (3PL) partners to address and resolve delivery claims
Maintain strong, professional relationships with vendors, liquidation partners, BDC, and outlet teams
Resolve customer and cargo issues, and ensure claims are updated in Lowe’s systems

Benefits

Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Annual bonuses
Enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
Grant awards