Market/Account Manager, Hotels

Priceline • Hawaii - Remote, HI

5d • Remote

About The Position

This role is remote. Whether it’s hotels, rental cars, flights, cruises or packages, our Lines of Business develop the relationships we need to generate great deals and then get them to Priceline and Agoda customers so they can experience all the moments that matter to them. Why this job’s a big deal: As a Market/Account Manager, hotels, your key objective is to maintain and grow Priceline’s network of hotel partnerships and accommodation supply inventory through building, establishing and strengthening account relationships. The Market/Account Manager, hotels uses their knowledge of the travel industry, and their experience in sales negotiation, revenue management and data analysis, to increase revenue by optimizing Priceline’s hotel partnerships. Additionally, as a Market/Account Manager, hotels you will identify trends, optimize pricing, ensure content competitiveness, and use data to secure business wins that satisfy consumer demand and improve hotel bookings on Priceline.com and Agoda.com websites. In this role you will get to: Build strong hotel supplier relationships and effectively communicate Priceline and Agoda’s value proposition to grow bookings, room nights and revenue in assigned portfolio Evaluate market trends, partner performance, and competitor landscape to ensure the competitiveness of Priceline and Agoda’s products Analyze data to identify business growth opportunities across assigned portfolio Conduct ongoing reviews of production with hotel accounts and present strategic recommendations to optimize Priceline and Agoda accommodation availability, content competitiveness and hotel performance, using a consultative approach Prioritize, plan and implement effectively to meet/exceed defined targets and goals Identify, prioritize, negotiate, contract and onboard non-participating hotels, ensuring favorable terms and conditions Research and troubleshoot pricing and availability competitiveness issues preventing hotels from optimizing booking performance Educate and train hotel partners on Priceline and Agoda systems, tools, programs and reporting Collaborate with internal partners to execute business initiatives and drive market strategy Prepare presentations and materials to present at both external and internal meetings Represent Priceline and Agoda in assigned market(s), participate in industry organizations and events, and establish relationships with key local influencers

Requirements

• Bachelor’s degree or equivalent, in any relevant field
• 4+ years professional experience in sales; travel industry experience preferred
• Demonstrated success acquiring & building long term customer relationships
• Strong sales negotiation skills and ability to creatively “think on the fly” when negotiating with hotel partners
• Excellent interpersonal skills and ability to influence external and internal stakeholders
• Hungry, determined, motivated, solution-oriented, and results-focused
• A great teammate with demonstrated leadership skills, a professional “get it done” attitude, and strong work ethic
• Ability to multitask effectively, change gears quickly, and thrive in a dynamic, fast-paced environment
• Strong critical thinking, data analysis and data visualization skills
• Possesses self-awareness, a sense of curiosity and a growth mindset
• Comfortable in two-way feedback culture and challenging the status quo
• Flexibility to travel up to 30% for partner/market visits and team meetings
• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.
• Unquestionable integrity and ethics is essential.

Responsibilities

• Build strong hotel supplier relationships and effectively communicate Priceline and Agoda’s value proposition to grow bookings, room nights and revenue in assigned portfolio
• Evaluate market trends, partner performance, and competitor landscape to ensure the competitiveness of Priceline and Agoda’s products
• Analyze data to identify business growth opportunities across assigned portfolio
• Conduct ongoing reviews of production with hotel accounts and present strategic recommendations to optimize Priceline and Agoda accommodation availability, content competitiveness and hotel performance, using a consultative approach
• Prioritize, plan and implement effectively to meet/exceed defined targets and goals
• Identify, prioritize, negotiate, contract and onboard non-participating hotels, ensuring favorable terms and conditions
• Research and troubleshoot pricing and availability competitiveness issues preventing hotels from optimizing booking performance
• Educate and train hotel partners on Priceline and Agoda systems, tools, programs and reporting
• Collaborate with internal partners to execute business initiatives and drive market strategy
• Prepare presentations and materials to present at both external and internal meetings
• Represent Priceline and Agoda in assigned market(s), participate in industry organizations and events, and establish relationships with key local influencers

Benefits

• Health & wellness coverage including medical, dental, vision, and mental health resources
• Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days
• Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location)
• Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts
• Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits
• Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits
• A people-first culture with Employee Resource Groups (ERGs), social events, recognition programs, and service awards that help you connect, grow, and celebrate together

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level