Marine Service Writer/Manager

Flyhopco LLC•Fort Lauderdale, FL

1d•$85,000 - $95,000

About The Position

The Marine Service Writer/Manager is responsible for overseeing all phases of project development, planning, and execution to ensure successful delivery. Serving as the primary point of contact for clients, this role facilitates clear communication, alignment of expectations, and overall client satisfaction. This role requires collaboration with department managers and subcontractors to coordinate resources, streamline workflows, and ensure projects are completed efficiently. The Marine Service Writer is committed to delivering exceptional service, maintaining high-quality standards, and maximizing overall value for clients and stakeholders.

Requirements

5 years’ experience managing various projects
A strong understanding of maritime industry standards and engineering systems
Ability to communicate technical/complex information to non-technically proficient individuals both verbally and in writing
Excellent interpersonal relationship skills to effectively interact with customers
Strong leadership qualities, including diplomacy and ability to interface with cross-functional teams such as Finance and Supply Chain
Excellent time management and demonstrated ability to meet deadlines
Ability to work independently and accomplish work through others

Nice To Haves

Project Management Methodologies Training or Certification preferred

Responsibilities

Coordinate and oversee resource scheduling to ensure workload and deadlines are managed effectively
Establish, promote, and ensure quality on all projects and work performed
Manage all communication with clients (if designated or acting as project manager) and provide technical support to clients for multiple ongoing projects
Project management, including negotiating scopes and fees, managing budgets and resources, and producing deliverables on schedule
Client development, in serving as a direct client point of contact as a project primary technical lead
Proactively identifies dependencies between teams and ensures communications to align on project delivery criteria
Frequently check for and promptly reply to emails, text messages, and phone calls
Consult with and notify client and office regarding project status and schedule, delays, interruptions, anticipated challenges, and successes
Utilize sound judgment to assess the urgency of issues and determine appropriate means of and times to communicate
Organizes scope of work with department heads, vendors, or sub-contractors
Work with the billing department to review prebills for accuracy before processing and submitting to customers
Review all work orders to ensure worked that was performed is accurate