Marine Operations VCI

MSC Mediterranean Shipping Company SA • Mount Pleasant, SC

1d • Onsite

About The Position

The Marine Operations VCI collects and reports information about U.S. port calls, supports Marine Operations Managers in the field, and ensures Geneva headquarters is properly informed. The role creates, implements, and maintains reports to track Marine Operations patterns and trends, and provides front-line problem solving for issues caused by operational misreporting. It also serves as a liaison among Operations personnel, vessel planners, and other departments seeking information or answers. The employee uses MSC USA proprietary IT systems to retrieve, record, and analyze information, escalates unique or complex issues to the appropriate supervisor, and provides feedback on corporate practices and metrics to support process efficiencies. Other related duties may be assigned.

This position is based on-site at the office five days per week, Monday through Friday. Fully remote or hybrid work is not available, except when off-site duties are required.

Requirements

• Experience analyzing data and trends.
• Proficiency in Microsoft Office, especially Excel, PowerBI, and other reporting tools.
• Basic knowledge of the supply chain environment; ocean maritime industry knowledge is preferred.
• Bachelor’s degree in business, marketing, supply chain, or a related field, or equivalent experience; the degree is preferred.
• Authorization to work in the U.S.
• Ability to stay updated on market changes and industry news.
• Analytical, decision-making, goal-orientation, conflict-resolution, and fundamental problem-solving skills.
• Intermediate commercial-mindedness, customer orientation, organizational skills, planning, communication, and negotiation skills.
• Advanced teamwork skills.
• Expert English proficiency and intermediate MS Excel proficiency.
• Ability to commute to the designated office and work on-site five days per week.
• Ability to sit for prolonged periods at a desk and work on a computer.
• Ability to lift up to 15 pounds.

Nice To Haves

• Maritime degree.
• Experience in shipping, supply chain, or transportation.
• Languages other than English.
• Experience in an international environment.

Responsibilities

• Collect and report information pertaining to U.S. port calls.
• Support Marine Operations Managers in the field and ensure Geneva headquarters is informed.
• Create, implement, and maintain reports used to track Marine Operations patterns and trends.
• Provide front-line problem solving for issues resulting from operational misreporting.
• Act as a liaison between Operations personnel, vessel planners, and other departments seeking answers or information.
• Use MSC USA proprietary IT systems to retrieve, record, and analyze information.
• Escalate unique or complex issues to the appropriate supervisor when necessary.
• Provide feedback on current corporate practices and metrics to support process efficiencies.
• Perform other related duties as assigned.

Benefits

• Health, prescription, dental, and vision insurance.
• Life insurance with a one-time annual salary benefit up to $50,000.
• Long-term disability benefits.
• Flexible Spending Accounts for health, dependent care, and transit/parking.
• Supplemental life, accident, critical illness, and hospital indemnity plans.
• Short-term disability insurance, effective day one.
• 401(k) plan with a 3% Safe Harbor contribution and the option for an additional 3% employer match.
• Wellness program initiatives.
• Corporate partner discount programs.

What This Job Offers

• Job Type: Full-time