NAR Marine Operations Manager

Eastman•Kingsport, TN

4d•Onsite

About The Position

The NAR Marine Operations Manager leads a critical logistics function supporting NAR export customer demand. This role is responsible for strategizing, executing, and continuously improving marine transportation operations while leading a high-performing team. The position partners closely with Supply Chain, Procurement, Manufacturing, and Customer Service to ensure reliable, efficient, and compliant movement of goods, while balancing near-term execution with long-term (3–5 year) strategy.

Requirements

Bachelor’s degree required; Master’s degree preferred.
5+ years of relevant industry experience, including leadership responsibilities.
Experience managing carrier performance and complex operations.
Strong analytical, communication, and decision-making skills.
Demonstrated success in people leadership, team development, and performance management.
Experience with SAP or similar ERP systems; strong MS Office skills.
Track record in operational excellence, SOP development, safety, compliance, and supplier management.

Nice To Haves

APICS, Lean Six Sigma, CPIM, or similar certifications are a plus.

Responsibilities

Directly supervise and develop the NAR marine operations team (8–9 direct reports).
Serve as the primary escalation point for service disruptions and operational issues.
Lead and support carrier performance reviews and support annual RFP initiatives.
Translate procurement and logistics strategies into operational KPIs, performance dashboards, and action plans.
Collaborate with Logistics Business Managers to support key business initiatives.
Identify process gaps and lead improvement projects to drive operational excellence.
Build strong relationships with internal stakeholders and external carriers/partners
Drive operational excellence, safety, and compliance; support crisis and incident management.
Cascade strategic goals into clear team objectives and monitor performance against targets.