Marine Manager

Wallenius Wilhelmsen•Baltimore, VT

15h•Onsite

About The Position

As a Marine Manager, you will lead daily marine terminal operations to ensure safe, efficient, and customer-focused cargo handling activities. This role oversees key operational functions including crane operations, rail unloading, truck receiving and delivery, cargo washing, and packaging. You will serve as a critical link between customers, vessel operations, terminal teams, stevedores, and other stakeholders, ensuring seamless communication and operational execution. Success in this role requires strong leadership, problem-solving skills, and the ability to manage multiple priorities in a fast-paced maritime environment.

Requirements

2+ years of experience in marine terminal, vessel, port, transportation, logistics, or related operations.
Strong labor management, leadership, and negotiation skills.
Strategic thinker who is adaptable, collaborative, and able to build strong relationships with employees, customers, labor, and business partners.
Customer-focused with excellent communication skills and a commitment to service excellence.
Strong decision-making, problem-solving, and organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Very proficient with operational systems, technology platforms, and Microsoft Office applications.

Nice To Haves

Experience working with union labor environments.
Knowledge of vessel planning, cargo operations, and stevedoring activities.

Responsibilities

Oversee daily terminal operations, including crane, rail, truck, cargo washing, packaging and fleet maintenance.
Promote a proactive and collaborative work environment where management, labor, and service partners work together to achieve operational goals.
Coordinate with vessel operations, cargo management, customer care teams, stevedores, and customers to ensure efficient cargo flow and service delivery.
Serve as a primary point of contact for customer inquiries, appointments, operational issues, and service-related concerns.
Monitor cargo handling activities to ensure compliance with safety, quality, and operational standards.
Manage equipment availability, maintenance coordination, and terminal systems while supporting operational excellence, digitalization, sustainability, and continuous improvement initiatives.
Coordinate third-party services and invoicing while maintaining effective communication with customers, labor, vendors, and internal stakeholders to ensure safe and efficient cargo operations.
Identify operational challenges and implement corrective actions to improve performance, productivity, and customer satisfaction.