Marine Consultant

COR Partners•London, GA

3d•Remote

About The Position

The Marine Consultant serves in a project manager capacity to help effectively determine and communicate the extent of loss or damage associated with marine claims in a variety of business classes. The Marine Consultant assists the client in fulfilling its obligations under marine policies to policyholders and helps safeguard the insurer’s reputation and efficacy.

Requirements

Bachelor’s degree preferred; high school diploma or equivalent required
Prior experience in ocean marine claim adjusting or other insurance-related work preferred
Prior experience working with a cloud enterprise software solution preferred
Understanding of the claims adjudication process
Strong research and investigative skills
Skilled in analyzing, interpreting, and reporting pertinent information (discerning the essential from the non-essential)
Project management skills with the ability to manage multiple priorities and meet deadlines
Excellent written and verbal communication skills with a commitment to providing excellent customer service
Conflict resolution and negotiation skills
Proficient in Microsoft Office suite
Excellent problem solving and critical thinking skills
Ability to quickly learn and become proficient in multiple internal platforms
Ability to work both independently and as part of a team

Responsibilities

Independently handles assigned cases within basic limits of complexity.
Identifies, recommends, and pursues appropriate loss mitigation strategies by utilizing effective salvage, disposal, and recovery methods with supervisory oversight as necessary.
Actively expands current knowledge base to include broader analysis of terms, clauses, and coverage to drive continuous improvement.
Effectively addresses and provides solutions to external questions/disputes with a focus on providing exceptional customer service.
Routinely produces clear, concise, and grammatically correct reports, which require minimal review/edits, in accordance with company and client requirements.
Participates in peer reviews providing constructive recommendations and being open to feedback.
Produces accurate invoices with a keen focus on time and expense, estimates, and client intent.
Granted supervised authority to communicate with clients beyond routine case correspondence; demonstrates timely reliability to clients.
Pursues and completes applicable credentialing, such as Lloyds Agency Module 3: Cargo Claims & Recoveries credentialing; maintains a commitment to professional and personal development.
Identifies potentially valuable case studies from experience and works with leadership to share those cases through supervised contributions to presentations.
May assist with business development activities as directed.
Establishes and maintains positive working relationships with other members of the organization across departments, divisions, and locations.
Maintains the confidentiality of proprietary and sensitive information, exercising sound judgment and discretion in any disclosure of information related to EM, EIMC, and its endeavors.
Adheres to all applicable State Insurance Regulation requirements and other applicable laws, regulations, and standards.