Marine Claims Analyst

Tokio Marine Group • Pasadena, CA

5d • Onsite

About The Position

TM Claims Service (TMCS) is an independent global claims management firm established in 1987 to provide clients with a broad range of claims related services in the areas of transportation, product liability and overseas travel accident insurance. As part of the Tokio Marine Group of companies TM Claims Service provides claims handling services throughout the US and the Americas. Founded in 1879, Tokio Marine is recognized as Japan's oldest insurer and one of the largest insurance groups in the world. With 365 subsidiaries, the Tokio Marine Group has offices in 57 countries & regions and approximately 51,000 employees worldwide, as of March 2025. This role involves administering claims, including receiving, reviewing, and approving claims for payment. It also includes identifying liable carriers, filing claims, collecting funds, and maintaining files. The analyst will interact with claimants, distributors, surveyors, and carriers.

Requirements

• Strong PC skills in Microsoft Word and Excel
• Strong written and oral communication skills
• Ability to work as part of a team
• Proficient PC skills in Microsoft Word and Excel

Nice To Haves

• College degree preferred
• Auto Industry experience preferred

Responsibilities

• Receive, review, and approve claims as submitted from claimant and/or distributor for payment, using their own discretion and judgment up to and including authorized settling authority.
• Direct telephonic coordination with claimants and/or distributors.
• Arrange third party inspections.
• Review and submit claims to carriers and third parties for recovery purposes, inclusive of negotiating and collection.
• Settlement of claims up to and including their authorized recovery authority.
• Conclude all claims within their settlement authority.
• Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree