Analyst, Claims

DesjardinsMontreal, QC
Hybrid

About The Position

As a claims analyst, you help review claims and issue claims settlement directives. You provide settlement opinions for medium- to high-complexity claims and help internal advisors develop their technical skills. You share ideas and help solve problems using your analytical skills, extensive knowledge of your line of business and ability to manage complexity. You provide discipline-specific support to your unit, clients and partners.

Requirements

  • Bachelor's degree in a related field
  • A minimum of two years of relevant experience
  • Knowledge of French is required
  • Intermediate advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  • Action oriented
  • Business insight
  • Complexity
  • Customer Focus
  • Differences
  • Nimble learning

Nice To Haves

  • Other combinations of qualifications and relevant experience may be considered

Responsibilities

  • Coach internal advisors to develop their technical skills
  • Provide contract enforcement advice, verify settlement costs and ensure compliance with claims policies.
  • Revise independent adjuster claims
  • Review claims and help advisors and practitioners settle them
  • Conduct research and serve as resource person, proposing solutions to conflicts and situations outside the expert’s scope of authority
  • Help prepare action plans based on claims reviews
  • Verify and approve claims settlements.

Benefits

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
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