Marine Claims Advocate

Marsh McLennan•Portland, OR

11h•Hybrid

About The Position

Marsh is seeking candidates for the position of Claims Advocacy Professional - Marine & Cargo logistics. This is a hybrid role, requiring three days per week in the office. The Claims Advocacy Professional will own the claims process, be responsible for its progress, assist with the resolution of coverage and legal issues, and work closely with a Claims Advocate. The role involves collecting and analyzing claims processing information to verify various metrics. This position offers exposure to key stakeholders, opportunities for long-term growth within a dynamic business unit, and the ability to make an immediate impact. Marsh is a global leader in risk, reinsurance, and capital, people and investments, and management consulting, advising clients in 130 countries. Marsh is committed to a diverse, inclusive, and flexible work environment.

Requirements

8+ years of claims experience
3+ Marine claims experience a must
Strong communication skills, both written and verbal
P&C license mandatory, or ability to obtain

Nice To Haves

Ability to build strong relationships and build rapport with internal colleagues, clients and carriers.
Self-starter, resourcefulness with the ability to bring solutions and ideas to the firm.
Being able to be part of a collaborative team and feel that you can make an immediate impact.

Responsibilities

Provides coverage and claims strategy advice to clients on claims with highly complex coverage issues that require full range of expertise to solve in order to assist with claims preparation.
Identifies appropriate policies and/or coverages on highly complex coverage issues and analyzes notification against the same in order to provide solutions to clients against future risks.
Leads highly complex claims process for clients, leads detailed client claim review meetings and participates in claims strategy discussions in order to ensure progress from notification through to closure.
Liaises with insurers and their advisors on highly complex queries and policy coverage discussions in order to support smooth review of claims for clients.
Develops thought leadership materials and drafts communication documents for clients, such as correspondence letters, claims calculations and reviews documents prepared by the clients in order to support highly complex claims process for clients.
Assesses application of data, such as loss statistics, key trends, cost reduction opportunities and other data in order to support sound and defensible recommendations for action plans to manage client's total cost of risk.