Marina Front Desk Clerk

Equity LifeStyle Properties, Inc.•Cortez, FL

8d•Onsite

About The Position

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Marina Front Desk Clerk in Cortez, Florida. Our Front Desk Clerks provide exceptional customer service to facilitate excellent and memorable guest experiences.

Requirements

High school diploma or equivalent experience.
1+ years of experience in customer service with exceptional customer service skills.
Strong organizational skills and meticulous attention to detail.
Computer literacy and the ability to learn new systems.
Maintain store, inventory and work area and restrooms to ensure an aesthetically pleasing space for our customers.

Responsibilities

Greet guests in a professional and friendly manner.
Answer phones. Handle inquiries by email and telephone to back up property staff.
Review Speedy Dock throughout the day. Look for any potential conflicts/scheduling issues. Alert dock team to new launches.
Charge gas/store purchases to client credit cards.
Client Boat Insurance- keep up to date- contact client when coming due.
Communications with customers as needed.
End of Day- reconcile gas/store purchases and perform closing procedures.
Attend and participate in training programs/seminars as required. Complete Learning courses in a timely manner.
Keep office/store/restrooms presentable.
Assist Office Manager and GM.
Perform other miscellaneous duties as assigned.