Marina Dock Attendant

ST JOE RESORT OPERATIONS LLC•Upper Grand Lagoon, FL

1d•Onsite

About The Position

Marina Dockhand is responsible for assisting with daily operations, including mooring, fueling, and customer service. Duties involve maintaining cleanliness, ensuring safety protocols, and providing support to marina guests and colleagues.

Requirements

Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Ability to read write and speak, and communicate in basic English preferred
Detail-oriented and thorough, with the ability to perform consistent work to the highest standards
Ability to remain discreet and respect the privacy of guests
Ability to interact with guests in a pleasant and friendly manner
Ability to read, write, speak, and communicate in basic English (preferred)
Positive attitude with strong communication skills; able to relate well to customers and motivate staff
Commercial awareness and an eye for detail in all aspects of work
High standards of presentation and accuracy in written work
Broad knowledge of marina operations, including boat lifting, handling, and towing, as well as plant and equipment maintenance
Familiarity with common marina operational documentation (e.g., agreements, contracts, terms and conditions, rules and regulations) and ability to analyze them
Proven skills or willingness to be trained in administration, seamanship, communication, health and safety, plant and equipment maintenance, and marina operations
Proficient swimmer
Full driving license
CPR and First Aid certification (preferred, may obtain after hire)

Nice To Haves

1-2 years marina experience preferred

Responsibilities

Assist Dockmaster with ensuring that all dockhands are following proper policies and procedures throughout the Marina
Ensure dockhands are thoroughly trained in accordance with all marina policies and procedures
Assist Dockmaster with compiling and execution of worklists for the marina
Ensure dockhands are completing all routine daily tasks
Carries out routine cleaning duties that meet established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality, and delivery commitments are met
Assists the Dockmasters and other Dockhands in marina related duties such as securing boats to docks, connecting and monitoring utility services (power, water and telephone), black water pump out, waste disposal and facility sanitation
Provides the highest level of customer and guest services, expedites any and all requests from vessels including transport of patrons and baggage to and from dockside, delivery of provisions and packages
Routinely operates, motor and water vehicles and other various mechanized equipment
Provides general security and supports marina and facility security teams in their security related efforts; reports disturbances in dock area to superiors and maintains general vigilance
Assists refueling operations when required at the marina refueling facility, ensures safe fueling procedures
Provides service to marina and facility guests and carries out routine marina maintenance
Complying with instructions or duties as may be reasonably assigned
All other duties as assigned