Marina Attendant (Summer 2026)

Friday Harbour Resort•Innisfil, ON

7d•Onsite

About The Position

The Marina Attendant’s primary responsibility is to maintain superior guest relations by acting as a liaison between Friday Harbour Marina, its guests, and the public. The Marina Attendant’s main job duties include operating all functions of a marina fuel dock, greeting all boaters, attending to guests’ concerns, and maintaining marina facilities.

Requirements

High School diploma
poses a valid Pleasure Craft Operators Card or willing to obtain one
Minimum 1 year' experience in a customer service or marina
Must be able to swim and tread water for two minutes
Must possess excellent customer service skills
Must be computer literate.
Strong verbal and written communication skills
Detail-oriented and works with a high degree of accuracy
Ability to multi-task in a fast-paced environment
Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Nice To Haves

Enrolled in post-secondary education focused on hospitality and tourism or similar an asset
Experience with boats is an asset
Possession of a Valid First Aid Certificate and CPR Certification an asset

Responsibilities

Greet visitors, ascertain nature of business, and provide direction to visitors
Accurate opening and closing of cash, fuel dispensers and fuel dock operations
Assist with retail sales including marine products
Perform multiple daily dock walks to check on vessels, vacancies, guests and dock conditions and safety
Clean docks on a regular basis
Monitor docks and vessels during inclement weather
Assist guests with docking and departures
Ensure area is clean; empty garbage receptacles and pick up litter
Ensure any work area is kept clean and clear of any potential hazards such as slippery objects or tripping hazards such as ropes or debris
Respond to customer requests for fuel, including fuel and wastewater service
Attend to and clean up small oil spills
Ensure sensitive material is kept secure and handled in an appropriate manner
Consult and collaborate with others as needed to ensure thorough and effective work productivity and to promote teamwork
Use appropriate communication, methods, and actions to establish a courteous and professional working relationship
Attend all health and safety training and follow all guidelines for employees as outlined in the Occupational Health and Safety Act
Monitor and respond to marine radio calls
Provide a high level of customer service to all guests and slip-holders
Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
Adhere to all environmental policies and program as required