Marina Attendant/Cashier (Customer Service Assistant I)

Parks Tacoma•Point Defiance Boathouse Marina, WA

10d•Onsite

About The Position

Come work on Puget Sound and join the team at Point Defiance Marina! Located on the water in the heart of Point Defiance Park, the marina has been serving Tacoma’s recreational boating community for over 100 years. Point Defiance Marina hosts nearly 300 tenants who house their boats in the facility, as well as a convenience, tackle, and souvenir shop. This position will perform a variety of duties related to the operation and maintenance of the Point Defiance Marina. This is a Seasonal position working up to 40 hours/week, up to 6 months. Applications are reviewed as they are received. This position will remain open until filled. Work where you play! Join our team at Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live. Parks Tacoma is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Parks Tacoma's mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70+ parks, 80+ miles of trails, 1,000+ acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun. Come work with us and work where you play! You will contribute to the overall vitality and well-being of your community when you work for Parks Tacoma, and you’ll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Parks Tacoma are the key to its success, and you just might be the next great addition to our team. On top of that, you’ll wake each day knowing that you’re helping make Tacoma a great place to call home.

Requirements

At least 16 years of age

Nice To Haves

Perform CPR

Responsibilities

Complete retail sales of boating and fishing equipment, fuel, bait, boat rentals, and gift items
Maintain cleanliness and overall appearance of sales floor
Operate boat lift system to launch and retrieve both tenant and rental boats
Sell Washington state fishing & hunting licenses
Operate marine fuel pumps
Accept tenant payments for boat storage
Provide information to the public
Perform general cleaning of boats, equipment, and facilities
Provide a high level of customer service to patrons during a variety of events, programs, and rentals
Provide assistance to Recreation participants and security for the facility
Perform quality work within deadlines with or without direct supervision
Interact professionally with other employees, customers and suppliers
Work effectively as a team contributor on all assignments
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards
Provide information to the public concerning activities, programs, policies, regulations, and schedules
Understand, explain, and enforce facility rules
Effective, professional, and respectful interactions with patrons and team members
Maintain accurate accounting of funds received from patrons
Ensure facility and grounds are kept neat, clean and litter free; perform basic custodial and light maintenance duties
Understand and follow direction given
Assist with set up and take down of rentals, programs, events and other activities
Provide a positive attitude toward program participants and staff; encourage and serve as a positive role model for program participants
Escalate problems, concerns, and emergencies to supervisor in a timely manner
Administer first aid as needed
Contribute to an environment of teamwork and respect
Foster a culture of equity and inclusion by recognizing the diverse needs and perspectives of groups and individuals
Perform clerical duties as needed
Maintain regular, reliable, and punctual attendance
May operate a Point-of Sale system and other software applications
Ensure program/facility rules, policies and procedures are followed; maintain and enforce safety standards and expectations
Perform other duties as assigned