Margin Call Operations Clerk, Futures Operations

Mizuho • Chicago, IL

8d • $100,000 - $160,000 • Hybrid

About The Position

The Margin Call Operations Clerk supports daily Futures Operations client margin activity with focus on accuracy, regulatory/internal controls, audit readiness, and process improvement. The role requires sound judgment and flexibility to support overnight backup coverage from 3:00 a.m. to 11:00 a.m. as needed.

Requirements

• 4–10+ years in margin, clearing, or related futures operations at an FCM, broker-dealer, exchange, or clearinghouse preferred.
• Strong knowledge of margin methodologies, exchange margin tools, initial/variation margin, intraday calls, and collateral management.
• Strong understanding of futures products, margin requirements, client balances, and related workflows.
• Working knowledge of regulatory requirements, internal controls, audit readiness, and manual updates.
• Sharp, decisive, and detail-oriented in high-pressure overnight situations.
• Aptitude for automation, process improvement, and efficiency while maintaining controls.
• Strong communication, analytical, organizational, and problem-solving skills.
• Self-starter with ownership, judgment, integrity, professionalism, teamwork, flexibility, and dependability.
• Comfort working overnight/non-standard hours, including 3:00 a.m. to 11:00 a.m. coverage and U.S. holidays as needed.
• General knowledge to assist with client statement inquiries, including fees, commissions, balances, and account activity.

Nice To Haves

• Strong GMI knowledge preferred; similar Futures operations platforms beneficial.

Responsibilities

• Support daily margin call review, issuance, follow-up, escalation, and resolution within required deadlines.
• Apply regulatory, exchange, internal control, and client requirements related to margin and collateral.
• Perform quality control, document exceptions/manual updates, maintain audit evidence, and escalate issues appropriately.
• Support collateral funding, client balances, and time-sensitive issue resolution with internal teams and clients.
• Identify automation and process-improvement opportunities to improve efficiency and reduce operational risk.
• Support CSG tasks, including portal setup, statement inquiries, and other assigned duties.
• Provide overnight backup coverage from 3:00 a.m. to 11:00 a.m. as needed.

Benefits

• generous employee benefits package
• discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed