Margin Call Operations Clerk, Futures Operations

Mizuho•Chicago, IL

7d•Hybrid

About The Position

The Margin Call Operations Clerk supports daily Futures Operations client margin activity with focus on accuracy, regulatory/internal controls, audit readiness, and process improvement. The role requires sound judgment and flexibility to support overnight backup coverage from 3:00 a.m. to 11:00 a.m. as needed.

Requirements

4–10+ years in margin, clearing, or related futures operations at an FCM, broker-dealer, exchange, or clearinghouse preferred.
Strong knowledge of margin methodologies, exchange margin tools, initial/variation margin, intraday calls, and collateral management.
Strong understanding of futures products, margin requirements, client balances, and related workflows.
Working knowledge of regulatory requirements, internal controls, audit readiness, and manual updates.
Sharp, decisive, and detail-oriented in high-pressure overnight situations.
Aptitude for automation, process improvement, and efficiency while maintaining controls.
Strong communication, analytical, organizational, and problem-solving skills.
Self-starter with ownership, judgment, integrity, professionalism, teamwork, flexibility, and dependability.
Comfort working overnight/non-standard hours, including 3:00 a.m. to 11:00 a.m. coverage and U.S. holidays as needed.
General knowledge to assist with client statement inquiries, including fees, commissions, balances, and account activity.

Nice To Haves

Strong GMI knowledge preferred; similar Futures operations platforms beneficial.

Responsibilities

Support daily margin call review, issuance, follow-up, escalation, and resolution within required deadlines.
Apply regulatory, exchange, internal control, and client requirements related to margin and collateral.
Perform quality control, document exceptions/manual updates, maintain audit evidence, and escalate issues appropriately.
Support collateral funding, client balances, and time-sensitive issue resolution with internal teams and clients.
Identify automation and process-improvement opportunities to improve efficiency and reduce operational risk.
Support CSG tasks, including portal setup, statement inquiries, and other assigned duties.
Provide overnight backup coverage from 3:00 a.m. to 11:00 a.m. as needed.