About The Position

We are seeking an experienced Quality Reviewer to audit work completed by raters evaluating a personalization feature within a maps/search experience. As a Reviewer, you will ensure outputs meet formatting and guideline requirements, are logically aligned to scenarios, and include complete, accurate evidence. This is a freelance contract role requiring approximately 30 hours per week, depending on the required review target and project volume. The start date is ASAP.

Requirements

  • To be located and have the right to work in Canada.
  • An existing, actively used Gmail account.
  • Proven experience in Quality Audit/QA review (content evaluation, relevance, or similar).
  • Familiarity with maps/local search user experiences and personalization concepts.
  • Strong proficiency with spreadsheets (Google Sheets or equivalent).
  • Excellent attention to detail and consistent application of guidelines.
  • Clear written communication and a constructive feedback style.
  • A desktop or laptop computer is required to complete the application and onboarding process. Mobile devices are not supported.

Responsibilities

  • Review rater worksheets for compliance with formatting requirements.
  • Verify that responses are logically correct and aligned with the assigned scenarios.
  • Assess ratings and rationales for accuracy, consistency, and completeness.
  • Confirm that required screenshots, retrievals, and personalization evidence meet project guidelines.
  • Provide clear, concise, and actionable feedback; request corrections where needed.
  • Flag ambiguous cases, systemic issues, or guideline gaps to the project team.

Benefits

  • This project requires opt-in, consent-based access to limited elements of your activity history. A consent form will be provided for you to review and sign before participation.
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