Manufacturing Training Specialist

Xylem•Morton Grove, IL

About The Position

The Training Specialist supports the implementation and ongoing execution of employee training programs at Xylem’s Morton Grove site. Working with site leadership, functional teams, subject matter experts, and employees, this role helps deploy training plans and ensure employees gain the knowledge and skills needed to perform safely, efficiently, and in accordance with established standards. The specialist coordinates and delivers training; assists with developing and maintaining training modules and materials; administers training systems and records; and monitors training completion and effectiveness. The role also supports continuous improvement by gathering feedback, identifying training gaps, monitoring performance, and recommending improvements. Strong communication, organization, facilitation, and relationship-building skills are important, as is the ability to collaborate across departments in a manufacturing environment.

Requirements

  • Bachelor's degree in a related field, such as industrial engineering, manufacturing technology, educational technology, or adult education.
  • Previous experience in a manufacturing-related environment.
  • Experience developing and delivering technical and safety training programs.
  • Familiarity with manufacturing processes, equipment, and systems.
  • Knowledge of regulations and standards related to safety and quality in manufacturing.
  • Strong communication and interpersonal skills, including the ability to communicate technical information to non-technical personnel.
  • Strong organizational and time-management skills.
  • Proficiency with MS Office and other training software; full proficiency with the Office Suite.
  • Strong relationship-building and negotiating skills.
  • Analytical, troubleshooting, and influencing skills.

Responsibilities

  • Support the site's established training plan and ensure training activities are completed according to defined priorities, schedules, and requirements.
  • Coordinate training activities with supervisors, managers, subject matter experts, and other functional partners for onboarding, qualification, cross-training, and ongoing development.
  • Assist functional subject matter experts in creating, revising, and maintaining training modules, materials, presentations, job aids, assessments, and other learning resources.
  • Deliver classroom, hands-on, and on-the-job training to manufacturing employees as needed.
  • Track, monitor, and document employee participation, completion, qualifications, and other training requirements.
  • Monitor required plant employee training and communicate upcoming, overdue, or incomplete requirements to appropriate stakeholders.
  • Support new employee onboarding and qualification activities so employees are prepared to perform assigned responsibilities safely and effectively.
  • Observe and evaluate training activities and employee performance to assess training effectiveness and identify opportunities for reinforcement or improvement.
  • Collect and analyze training data, feedback, and performance indicators to support continuous improvement of training programs and processes.
  • Support standardization of training content, documentation, and delivery methods across departments.
  • Update training materials when processes, procedures, equipment, quality requirements, or work instructions change.
  • Promote continuous learning, employee development, safety, quality, and operational excellence.
  • Participate in training-related projects and continuous improvement initiatives as assigned.

Benefits

  • Medical, dental, and vision plans
  • 401(k) with company contribution
  • Paid time off
  • Paid parental leave
  • Tuition reimbursement
  • Bonus
  • Paid Volunteer Program (Xylem Watermark)
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