Manufacturing Training Specialist – Manufacturing Support

Amgen•Holly Springs, NC

2d•Onsite

About The Position

Amgen is seeking a Manufacturing Training Specialist 5 to join its Manufacturing Support organization at its newest and most advanced drug substance manufacturing plant, the Amgen FleX Batch facility. This role serves as a senior individual contributor providing technical leadership and operational support to ensure safe, compliant, and efficient manufacturing training operations. The specialist will be accountable for manufacturing workforce readiness and startup readiness outcomes, acting as a site subject matter expert for manufacturing training processes, training effectiveness, and continuous improvement programs. The position requires significant floor presence and collaboration with Manufacturing, Quality, Engineering, Supply Chain, HR, and Continuous Improvement teams in a 24/7 manufacturing environment. This role directly supports the startup and operational readiness of the ANC-1 and ANC-2 facilities, contributing to the delivery of high-quality medicines to patients.

Requirements

Doctorate degree OR Master’s degree in chemistry, biology, or engineering & 3 years of biotechnology operations experience OR Bachelor’s degree and 5 years of biotechnology operations experience OR Associate’s degree & 10 years of biotechnology operations experience OR High school diploma / GED & 12 years of biotechnology operations experience

Nice To Haves

Hands on experience facilitating problem solving in a biotechnology environment
Experience with training development and facilitation
Experience owning and editing standard operating procedures
Familiarity with the deviation management systems and corrective/preventative actions
Project management skills with ability to multi-task and function in a dynamic environment
Excellent communication skills and sense of urgency
Demonstrated ability to forge and maintain strong relationships
Strong knowledge of Learning Management Systems (LMS)

Responsibilities

Develop and execute the manufacturing training strategy for ANC-1 and ANC-2, ensuring alignment with business objectives, operational readiness requirements, compliance expectations, and workforce capability needs.
Create, implement, and continuously mature the Training Assignment Portfolio (TAP) for ANC-1 and ANC-2 to establish role-based qualification pathways, own qualification planning and execution, improve training effectiveness, and support sustainable operational performance.
Develop and maintain training and workforce readiness governance tools, metrics, and reporting processes to monitor training compliance, qualification status, staffing readiness, procedural readiness, and overall manufacturing startup readiness.
Identify readiness risks and gaps through metric review, stakeholder input, and floor engagement, then drive mitigation actions to protect operational readiness milestones, engineering runs, validation execution, and startup commitments.
Escalate and resolve issues when training, qualification, staffing, procedures, or other manufacturing readiness deliverables threaten startup milestones or operational readiness commitments.
Strengthen alignment between hiring plans, qualification plans, readiness milestones, engineering runs, and validation execution to ensure the manufacturing workforce is prepared to support ANC-2 startup and routine operations.
Lead Manufacturing Fundamentals Training programs to support onboarding and qualification of new hires within the ANC-1 and ANC-2 organizations, ensuring consistent foundational knowledge and accelerated readiness.
Serve as the training lead for the 2027 Learning Management System (LMS) migration, partnering with cross-functional stakeholders to support planning, implementation, change management, training impact assessments, and successful adoption of the new platform.
Lead training improvement initiatives across manufacturing operations.
Own and implement training-related corrective and preventive actions (CAPAs), ensuring timely execution, effectiveness monitoring, and sustained compliance.
Assess training effectiveness and identify opportunities to strengthen workforce capability, procedural adherence, and operational performance.
Develop and deliver technical training programs, including the Wake Tech Customized Training Program, to improve employee knowledge, capability, and performance.
Coach manufacturing personnel and frontline leaders on GMP compliance, operational excellence practices, and manufacturing best practices.
Partner with Manufacturing, Quality, Engineering, and Continuous Improvement teams to establish and maintain training curricula that support process changes, operational excellence initiatives, and inspection readiness.
Maintain a strong presence on the manufacturing floor to provide training support, coaching, and technical assistance to frontline teams and leaders.
Serve as a subject matter expert for LMS and training-related processes in manufacturing.
Partner with operations teams to identify and implement training improvements that enhance safety, quality, delivery, and productivity.
Drive right-first-time execution through Human and Organizational Performance (HOP) tools and collection of operator feedback.
Partner effectively with Quality, Engineering, Validation, Supply Chain, HR, and Manufacturing teams to achieve site objectives and maintain integrated readiness plans that connect staffing, training, qualification, procedure readiness, engineering runs, and validation activities.
Influence stakeholders at multiple organizational levels to drive alignment, resolve issues, and implement sustainable solutions.
Serve as a key Manufacturing representative within ANC-2 Operational Readiness governance and planning activities, ensuring manufacturing workforce readiness, qualification execution, and startup risks are visible, aligned, and actively managed.
Provide data-driven recommendations, readiness metric insights, and risk-based mitigation options to support business decisions, issue resolution, and operational readiness governance.