Manufacturing Training Coordinator

Vertiv Group • Anderson, SC

7d • Onsite

About The Position

The Manufacturing Training Coordinator will be responsible for creating training schedules, tracking training outcomes, and maintaining training records for the company. This role involves training new hires on company policies and procedures, identifying training needs, and staying updated on new training methods. The coordinator will also recruit and train new trainers, market training opportunities, and manage the training budget. Additionally, they will lead a team of instructors to design, develop, and deliver technical training programs, consult with stakeholders, and ensure training transfer on the job. This includes designing training programs with pre-work, lectures, hands-on exercises, post-work, exams, and on-the-job training plans. The role also involves assisting in the development of the organization's training strategy, including technical and non-technical training, onboarding, and product-related training. They will help develop a quarterly and annual technical training calendar, implement a Train-The-Trainer certification program, and establish technical skill assessment tools. The coordinator will develop standard work for team learning and development, manage technical learning centers, and apply Adult Learning Theory, eLearning, and blended learning methods. They will develop an eLearning strategy for technical training and leverage the Learning Management System (LMS) for global training initiatives. Continuous improvement projects to enhance training quality and effectiveness, and maintaining training records for compliance with audits and regulatory requirements are also key responsibilities. The role requires the ability to explain and demonstrate operations and procedures to operators.

Requirements

• 2+ years of experience managing people.
• 2+ years’ experience with Data Center related architecture, electrical and thermal systems, safety and security and all related procedures.
• Good time management skills, public speaking skills, problem-solving skills and both verbal and written communication skills
• Proficiency in word processing and presentation software
• Ability to operate media equipment such as projectors and personal computers
• Knowledge about traditional and modern training methods and techniques
• Exceptional organization skills, leadership and interpersonal skills
• Ability to work with a team and have attention to detail
• Knowledgeable about learning management systems, instructional design and e-learning platforms
• Ability to handle multiple assignments and assess and analyze data
• Ability to evaluate needs and present effective learning and performance solutions.
• Level of communication skills (both oral and written) and interpersonal skills to effectively interact with all levels of associates on various subject matters and to convey knowledge and ideas in a logical, interesting, and engaging manner to others.
• Level of analytical ability is required to find solutions to difficult human, technical and administrative problems.
• Ability to motivate, influence and coach individuals who do not have a direct reporting relationship to you.
• Experience in public speaking, oral presentations, and delivering technical content in an engaging manner.
• Learning Management System experience, survey software, MS suite (PPT, Project, Word, Excel)
• Knowledge of proven training approaches, as well as the technology to support training.
• Experience designing technical lab environments to support the delivery of Power, Thermal and data center technology topics.
• Experience partnering with senior leadership to build and drive compelling strategies, be it Training or operational, to align with business objectives, and growth needs
• Experience in the engagement and management of Subject Matter Experts to support an effective training delivery model
• Experience with Learning & Development, specifically learning architecture and systems, learner development frameworks, instructional and learning methodologies
• Familiarity with learning tools that enhance blended learning experiences
• Experience with IT best practice frameworks (ITIL, LEAN, AGILE) and Operational Excellence concepts or methodologies.

Nice To Haves

• The employee must be able to perform the essential functions of the position, with or without reasonable accommodation, including: Lift and carry materials weighing up to 50 pounds continuously throughout the workday. Sit, stand, and walk for extended periods throughout the workday. Frequently bend, kneel, crouch, reach overhead, push and pull. Perform grasping, handling, and repetitive hand and arm movements. Maintain manual dexterity and hand-eye coordination sufficient to operate tools, equipment, machinery controls, and computer devices as required. Safely operate hand tools, light power tools, and rotating equipment as required by the position. Wear and properly use required personal protective equipment (PPE) as required by the position. Ability to climb and descend ladders, stairs, platforms, and work areas safely as required by the position

Responsibilities

• Always work with Safety, Quality and Respect in Mind.
• Demonstrates the VALUE in Training.
• Create training schedules for all company departments, track and create reports on outcomes of all training and maintain training records for the company.
• Train new hires on company policies and procedures and use the best training methods for a specific purpose or audience.
• Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.
• Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.
• Recruit and train new Trainers, delegate training tasks to the new Trainers and evaluate performance.
• Market company training opportunities to employees and provide information on benefits to encourage participation.
• Inform employees on scheduled training and track their progress.
• Recommend training materials and methods, order and maintain in-house training equipment and facilities and manage the budget set for training.
• Lead a team of instructors to design, develop and deliver technical training and development programs for Vertiv Personal.
• Develop effective working relationships with and consult with key stakeholders to support the continual gathering of information, feedback, and input from them in order drive curriculum development/evolution.
• Design training programs to ensure training transfer on the job. This includes course pre-work, instructor lecture, hands-on lab exercises, post-work, exams, and on-the-job training plans.
• Assist to design and develop training strategy for the organization including technical and non-technical, onboarding, refresh training, training for new products and enhancement for existing products, etc.
• Assist trainers to develop quarterly and annual technical training calendar.
• Implement a Train-The-Trainer certification program.
• Establish technical skill assessment tools to build customized learning programs and curriculums to improve team performance and customer experience.
• Develop standard work for team learning and development journey.
• Manage technical learning centers.
• Apply Adult Learning Theory, eLearning, blended learning methods to improve training effectiveness and students’ learning experience.
• Develop eLearning strategy for technical training delivery and build up eLearning capability of the team, e.g., webinars, video, self-paced or on-demand learning methods.
• Leverage Learning Management System (LMS) to house, deploy and track global training initiatives to include certification programs.
• Drive continuous improvement projects to improve training quality and effectiveness.
• Develop and maintain a process to keep track of training records and ensure compliance with internal and external audits.
• Improve training compliance with all safety, quality, and regulatory requirements.
• Other duties and responsibilities as assigned.
• Can explain and demonstrate in clear understanding manner the operation / show the procedures to the operator.

Benefits

• The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected] . If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed