Manufacturing Technician II

American Red Cross • Dedham, MA

3d • Onsite

About The Position

The American Red Cross is seeking a Manufacturing Technician II (Distribution) to join their team. This role is crucial for receiving, processing, packing, and shipping life-saving blood products and samples. The technician will triage orders, carefully pack products with temperature-regulating materials for safe transport, and maintain product records for traceability. The position involves communication with hospital clients, volunteers, and vendors. Team members are expected to show up for every shift and give their best, interacting positively and compassionately with both internal and external customers.

Requirements

• High School diploma or equivalent
• Two years’ experience in a regulatory, distribution or manufacturing environment is preferred; or equivalent combination of education and experience
• Good computer skills, attention to detail, accurate documentation, and good decision-making skills.
• Position may require a valid driver’s license
• Candidates must be able to train full time on day shift (Monday- Friday 8:00 am - 4:30 pm) for the first 4 weeks of employment.

Responsibilities

• Ensure products/samples are suitable for release for distribution, while meeting production goals.
• Perform good inventory management practices throughout the manufacturing and shipping process.
• Prioritize workload to meet production and customer requirements.
• Perform data entry associated with further manufacturing, labeling, storage, ordering, and shipping; maintain and review accurate physical and electronic manufacturing records.
• Analyze and make decisions based on visual inspection and information provided from other departments to meet time requirements and quality standards.
• Identify and quarantine products/samples that don’t meet quality requirements, and perform disposition of unacceptable product.
• May make hospital deliveries as assigned.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED