Manufacturing Technician D

L3HHCM20Town of Henrietta, NY
$28 - $53Onsite

About The Position

Manufacturing Technician D is a senior-level technical role responsible for performing advanced troubleshooting, repair, testing, and manufacturing support activities in a production environment. This position serves as a technical leader within the manufacturing team, providing direction and oversight to other troubleshooting technicians to ensure timely resolution of production issues, high-quality workmanship, and adherence to safety and process standards. In addition to hands-on technical responsibilities, the Manufacturing Technician D evaluates the effectiveness and efficiency of troubleshooting activities, supports continuous improvement efforts, and helps develop the technical skills of team members through coaching, guidance, and knowledge sharing.

Requirements

  • Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with 4 years of prior related experience.
  • Significant experience in manufacturing, production test, electronics repair, mechanical assembly, or troubleshooting in a technical production environment.
  • Demonstrated advanced troubleshooting and diagnostic capability in manufacturing systems, products, or test equipment.
  • Proven ability to guide, coordinate, or provide technical oversight to other technicians in a production setting.
  • Strong understanding of manufacturing processes, quality requirements, and root cause/corrective action methods.
  • Ability to read and interpret technical drawings, schematics, specifications, and work instructions.
  • Strong communication skills with the ability to provide clear direction, constructive feedback, and technical instruction to peers.
  • Experience documenting technical findings, repairs, and process issues accurately and completely.
  • Working knowledge of safety procedures, ESD controls, and applicable production standards.

Nice To Haves

  • Technical certificate or associate degree in electronics, manufacturing technology, industrial systems, or a related field preferred.
  • Experience in a lead technician, senior technician, or team lead capacity.
  • Familiarity with lean manufacturing, continuous improvement, and defect reduction methodologies.
  • Experience supporting technician training, onboarding, or skills development initiatives.
  • Certification or specialized training relevant to the manufacturing environment.

Responsibilities

  • Perform advanced troubleshooting, diagnosis, repair, rework, and testing of manufacturing assemblies, subassemblies, systems, and equipment.
  • Lead complex root cause investigations related to production failures, process disruptions, and equipment or product performance issues.
  • Oversee the day-to-day troubleshooting activities of other technicians to ensure work is completed accurately, efficiently, and in alignment with established procedures and production goals.
  • Monitor the quality, effectiveness, and timeliness of troubleshooting efforts and provide feedback to improve individual and team performance.
  • Serve as a technical resource and escalation point for difficult or recurring production and test issues.
  • Evaluate technician performance in execution of troubleshooting tasks, including adherence to work instructions, diagnostic methods, repair quality, and documentation practices.
  • Help improve the skillsets of other troubleshooting technicians by providing hands-on coaching, mentoring, cross-training, and technical instruction.
  • Identify training gaps and recommend development opportunities to strengthen team technical capability and overall manufacturing performance.
  • Partner with engineering, quality, manufacturing leadership, and test personnel to resolve technical issues and implement corrective actions.
  • Review and interpret schematics, drawings, work instructions, specifications, and technical documentation to support troubleshooting and repair activities.
  • Ensure accurate documentation of failures, root causes, corrective actions, repairs, and test results in production tracking systems and other required records.
  • Support continuous improvement initiatives by identifying trends, recurring defects, inefficiencies, and opportunities for process enhancement.
  • Assist in developing and refining troubleshooting procedures, standard work, and best practices to improve consistency and repeatability.
  • Promote and enforce compliance with all safety, ESD, quality, regulatory, and manufacturing process requirements.
  • Support production schedules and help prioritize troubleshooting resources to minimize downtime and maintain throughput.
  • Participate in audits, readiness reviews, corrective action activities, and process improvement projects as needed.

Benefits

  • health and disability insurance
  • 401(k) match
  • flexible spending accounts
  • EAP
  • education assistance
  • parental leave
  • paid time off
  • company-paid holidays
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