Manufacturing Systems Support Specialist

Werfen•Norcross, GA

7d•Onsite

About The Position

The Manufacturing Systems Support Specialist performs all activities associated with document review, document control, scanning, records management, ERP data entry, and electronic document maintenance at the Norcross facility. Ensures documentation is accurate, complete, and compliant with company procedures and regulatory requirements. Responsible for scanning records and uploading documents to the designated drive while maintaining data integrity and supporting operational and quality processes. This position is not eligible for sponsorship for work authorization by Werfen. Therefore, if you will require sponsorship from us for work authorization now or in the future, we cannot consider your application at this time.

Requirements

Associate degree or equivalent from an accredited two-year college or technical school, or an equivalent combination of education, training, and related experience.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, with the ability to effectively use these applications for daily administrative and operational tasks.
Ability to read and interpret documents such as safety rules, operating instructions, maintenance instructions, Standard Operating Procedures (SOPs), and procedure manuals.
Ability to write routine reports, business correspondence, and documentation accurately and professionally.
Ability to calculate figures and amounts such as percentages, proportions, discounts, and other basic mathematical calculations as required.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, and diagram form.
Ability to identify, investigate, and resolve documentation discrepancies.
Proficiency in ERP system data entry and document management processes.
Ability to maintain accurate records and ensure data integrity.
Strong organizational, communication, and teamwork skills.
Ability to adapt to changing priorities and perform multiple tasks in a fast-paced manufacturing environment.
Ability to work irregular hours and days as necessary to meet production schedules and business requirements.

Responsibilities

Review and verify documents for accuracy, completeness, and compliance.
Enter, update, and maintain data in ERP system.
Ensure documentation follows company procedures and regulatory requirements.
Investigate and resolve documentation discrepancies.
Maintain organized electronic and physical records.
Scan all required records and upload documents to the designated electronic document repository/shared drive, ensuring accuracy, completeness, and accessibility.
Follow GMP documents, including Standard Operating Procedures (SOPs) and Manufacturing Records, with strict adherence to quality, safety, and compliance requirements.
Comply with OSHA safety regulations, including bloodborne pathogen safety requirements.
Support internal and external audits by retrieving and providing accurate documentation.
Collaborate effectively with coworkers, supervisors, and cross-functional departments to support business and quality objectives.
Demonstrate supportive behaviors toward coworkers and cooperate as an effective member of the team.
Assist with special projects and other duties as assigned.
Perform additional responsibilities that may not be specifically listed but are required to support departmental and business needs.
Follow management direction, maintain professional workplace conduct, and uphold Werfen values at all times.
Performs other duties and responsibilities as assigned
Maintain effective working relationships with cross-functional departments to support production, compliance, and customer requirements.
Communicate documentation issues, corrections, and updates across departments to facilitate timely resolution and continuous improvement.