Manufacturing Systems Manager

Stoke Space•Kent, WA

About The Position

At Stoke, we believe a thriving space economy will enable a vibrant, sustainable, and equitable future here on Earth. That is why we’re building Nova, our fully and rapidly reusable launch vehicle. Designed for daily flight, Nova tackles the core challenges of space transportation by reducing cost, increasing availability, and improving reliability. By radically lowering launch costs and increasing flight cadence, we’re helping create a truly scalable space industry. Our team is mission-driven, collaborative, and empowered to take ownership of their work. If you want to work alongside some of the most dedicated and talented people on Earth, we’d love to have you join us. As a Manufacturing Systems Manager, you’ll lead the charge in helping world's most innovative hardware engineers and manufacturers integrate, adopt, and scale with Boltline. You’ll serve as their strategic partner and advocate, driving onboarding excellence, adoption momentum, and long-term success while collaborating across teams to build scalable processes and tools that amplify customer impact.

Requirements

5-10+ years of experience in Hardware Manufacturing
Experience in Solutions Engineering, Customer Success, Technical Account Management, Consulting, Product Management
Hands-on experience implementing or supporting complex systems such as MES, ERP, PLM, or similar
Domain familiarity with aerospace, defense, energy, or hardware-intensive industries
Exceptional communication, stakeholder management, and consultative skills, able to influence technical and executive audiences
Strong process design and analytical thinking; comfortable building tools (e.g., dashboards, workflows, templates) for scalability
Proven track record of building onboarding programs and adoption engines in engineering or manufacturing environments
Ability and willingness to travel up to 30%
U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Responsibilities

Develop deep working knowledge of Stoke's short- and long-term business goals
Translate those goals into a clear point of view on what Boltline needs to do to support Stoke
Advocate Stoke's needs to Boltline's product team; advocate Boltline's constraints and capabilities back to Stoke leadership
Serve as the single point of contact between Stoke (ops, quality, ME, supply chain, IT, leadership) and Boltline
Build trusted relationships with plant leaders, functional VPs, and shop-floor users : know workflows and pain points firsthand
Own the Stoke-Boltline vendor relationship end-to-end: QBRs, escalations, SLAs, roadmap negotiation
Be the "voice of the operator" externally to Boltline, and the "voice of Boltline's constraints" internally
Gather requests from across Stoke; interrogate, simplify, and defer aggressively before they reach Boltline
Push back on asks that don't clearly serve business goals, protect Boltline from complexity creep and protect Stoke from bad workflows
Prioritize Stoke's asks so fewer, higher-quality requests get through to Boltline
Recommend the right path for each request: standard configuration, customization, workaround, or "no"
Partner with Stoke leadership to drive change management for Boltline rollouts and major releases
Work with Product Enablement to translate Boltline changes into LMS content Stoke users can actually apply
Monitor adoption metrics, gather user feedback, iterate on rollout playbooks
Anticipate resistance and design mitigation before launch, not after
Communicate clearly with technical and non-technical audiences, from shop-floor operators to executives
Deliver regular updates to Stoke leadership on Boltline roadmap, Stoke asks, adoption, and risks

Benefits

Equity in the form of stock options
Comprehensive benefits program including subsidized medical, dental, and vision insurance
Company-paid life and disability insurance
401(k) plan with employer match
4 weeks’ Paid Time Off
10 paid holidays (including an end-of-year closure)
Paid Family/Parental Leave
On-site gym or monthly wellness stipend (depending on location)
Dog friendly offices!

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