Manufacturing Support Technician

Ethos•Waterloo, IA

5h•Onsite

About The Position

The Manufacturing Support Technician supports production and engineering by developing and maintaining job documentation, build instructions, and job books to ensure products are built correctly and efficiently. This role acts as a liaison between Engineering and Production to clarify drawings, develop kit and assembly documentation, and capture improvements and lessons learned during builds.

Requirements

Experience working in a manufacturing environment (production, engineering, quality, or similar role)
Ability to read and understand manufacturing drawings and bills of material
Strong organizational skills and attention to detail
Good communication skills and ability to work with production employees and engineers
Proficient with Microsoft Office (especially Word and Excel)
Ability to manage multiple projects and keep documentation organized and up to date
Comfortable spending time on the production floor to observe and document builds
Experience creating work instructions, job books, or manufacturing documentation
Experience with ERP systems, routers, and bills of material

Nice To Haves

Associate's or Bachelor's degree in Manufacturing, Drafting, Engineering Technology, or related field preferred
Experience in a job shop or high-mix manufacturing environment preferred
Basic CAD or drafting experience preferred

Responsibilities

Develop and maintain job books for products and major assemblies
Create and update build instructions with photos and clear step-by-step information
Develop kit and assembly schematics when drawings or prints are unclear
Act as a liaison between Engineering and Production to clarify job requirements
Support first-time builds by documenting issues, capturing redlines, and updating documentation
Maintain and organize job documentation, standard work, and build instructions
Assist with reviewing BOMs, routers, and job documentation for accuracy prior to release
Capture lessons learned and update job books and documentation after builds
Help develop standard work and setup sheets for repeat jobs
Spend time on the production floor observing builds and updating documentation as processes improve