Manufacturing Supervisor SFO

Lightera•Norcross, GA

About The Position

The Production Supervisor is responsible for daily manufacturing activities, including meeting delivery schedules, ensuring acceptable quality, and maintaining a safe and positive work environment. The role supervises manufacturing personnel across all facets of manufacturing and relies on extensive experience and judgment to plan and accomplish goals. The supervisor coordinates production resources, monitors operational performance, supports compliance with customer and manufacturing requirements, and develops Leads and Operators. The schedule may require work beyond an established shift and attendance on scheduled weekends when necessary.

Requirements

  • At least 3 years of manufacturing leadership experience in progressive roles.
  • At least 5 years of experience in a manufacturing environment.
  • Safety-conscious, organized, and cost-conscious, with exceptional time-management skills.
  • Able to work in a dynamically changing environment with competing resource demands.
  • Metric-driven and committed to meeting deadlines and goals.
  • Customer-focused.
  • Good communicator who is approachable and able to teach others.
  • Confident communicator across all levels of the leadership chain.
  • Patient and committed to helping others succeed.

Nice To Haves

  • Bachelor’s degree in engineering or manufacturing management is strongly encouraged; an MBA is a plus.
  • Six Sigma Green Belt or Black Belt certification and Lean certification are a plus.
  • Knowledge of the fiber optic industry is desirable.
  • SAP experience is preferred.
  • Proficiency in Microsoft Excel, Word, and PowerPoint, with the ability to understand and use data for continuous improvement.

Responsibilities

  • Schedule personnel to maximize daily labor costs while meeting production schedules.
  • Schedule overtime and paid time off, and plan training needs.
  • Ensure scheduled machines operate efficiently and within specified guidelines.
  • Meet critical KPIs, including scrap and remake reduction targets, safety, FPY, OEE, and OTD.
  • Ensure daily, weekly, and monthly TPM, 6S audits, and standard work are completed on time.
  • Maintain rigor, discipline, fairness, and consistency, and enforce company and plant policies, including disciplinary measures when needed.
  • Coordinate with other Production Supervisors, Planning, Procurement, Process Engineering, Maintenance, and Quality to support production demand and delivery expectations efficiently and cost-effectively.
  • Uphold the voice of the customer and support compliance with TL9000, ISO manufacturing, and safety requirements.
  • Disclose and communicate priorities, problems, issues, and concerns across shifts and with the Operations Manager, Leads, Associates, and relevant departments; contribute to daily shift and plant meetings.
  • Ensure equipment is operational before production, report non-compliances to Maintenance Management, and assign trained personnel to staffing and machine assignments.
  • Assist Leads and Associates in diagnosing and correcting machine, product, and paperwork problems; make operational decisions, ensure maintenance work orders are submitted promptly, and follow up on their completion.
  • Escalate equipment, process, or production problems that the manufacturing team cannot correct to Operations, Maintenance, and Engineering.
  • Conduct immediate root cause analyses for non-conformances using 8-Step and 5-Whys methods, and prepare detailed analyses and prevention plans for non-conformances, accidents, and breakdowns.
  • Review and prepare safety reports and immediately notify management of accidents; take disciplinary action when warranted under company and plant policies.
  • Complete weekly E-Time before Sunday at 11 p.m. and submit shift performance reports to the Operations Manager.
  • Ensure cell meetings review and acknowledge procedural and material changes, and support end-of-month inventory needs.
  • Develop Leads and Operators for advancement and demonstrate active support for their development quarterly.
  • Fulfill supervisory duties daily, including working beyond the established shift and attending scheduled weekends when necessary.
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