Manufacturing Supervisor SFO

Lightera•Norcross, GA

About The Position

The Production Supervisor oversees daily manufacturing activities to meet delivery schedules, maintain acceptable product quality, and provide a safe and positive work environment. The role supervises manufacturing personnel across the production function and uses experience and judgment to plan and achieve operational goals. It coordinates staffing, equipment, production, quality, safety, and cross-functional support while ensuring compliance with company policies and TL9000 and ISO manufacturing and safety requirements. Although shift hours are established, attendance may vary; supervisors may need to work beyond an 8–9-hour day and attend scheduled weekends when necessary.

Requirements

  • At least 3 years of manufacturing leadership experience in progressive roles.
  • At least 5 years of experience in a manufacturing environment.
  • Safety-conscious, organized, and cost-conscious, with exceptional time-management skills.
  • Able to work in a dynamically changing environment with competing resource demands.
  • Metric-driven and focused on meeting deadlines and goals.
  • Customer-focused, approachable, patient, and an effective communicator who can teach others and communicate confidently throughout the leadership chain.
  • A supportive leader who wants to help others succeed.
  • Willingness to work beyond an 8–9-hour day when needed and attend scheduled weekends when necessary.

Nice To Haves

  • Bachelor’s degree in engineering or manufacturing management is strongly encouraged; an MBA is a plus.
  • Six Sigma Green Belt or Black Belt certification and Lean certification are a plus.
  • Knowledge of the fiber optic industry is desirable.
  • SAP experience is preferred.
  • Proficiency in Microsoft Office Excel, Word, and PowerPoint.
  • Ability to understand and use data for continuous improvement.

Responsibilities

  • Schedule personnel to maximize daily labor costs while meeting production schedules.
  • Schedule overtime and Paid Time Off, and plan training needs.
  • Ensure scheduled machines are operated efficiently and within specified guidelines, and that equipment is operational before production begins.
  • Meet critical KPIs, including scrap and remake reduction, safety, FPY, OEE, and OTD.
  • Ensure daily, weekly, and monthly TPM, 6S audits, and standard work are completed on time and as expected.
  • Apply company and plant policies consistently and fairly, including disciplinary measures when necessary.
  • Coordinate with other Production Supervisors, Planning, Procurement, Process Engineering, Maintenance, and Quality to support production demands and delivery expectations efficiently and cost-effectively.
  • Uphold the voice of the customer and support compliance with TL9000 and ISO manufacturing and safety requirements.
  • Communicate shift priorities, problems, issues, and concerns with previous and incoming shift Supervisors, the Operations Manager, Leads, Associates, and relevant support departments; share value-added information at shift and plant meetings.
  • Ensure staffing and machine assignments reflect personnel training, and report equipment non-compliances to Maintenance Management.
  • Assist Leads and Associates in diagnosing and correcting machine, product, and paperwork problems; make operational decisions and ensure maintenance work orders are timely and followed up.
  • Escalate equipment, process, or production problems that the manufacturing team cannot correct to the Operations Manager, Maintenance, and Engineering.
  • Conduct immediate root cause analyses for non-conformances using 8-Step and 5-Whys methodologies, document causes and corrective actions, and work to prevent recurrence.
  • Prepare safety reports and immediately notify management, including EH&S, Operations, the GM, and HR, when accidents occur.
  • Complete weekly E-Time before Sunday at 11 p.m. and submit shift performance reports to the Operations Manager.
  • Ensure cell meetings review and acknowledge procedural and material changes.
  • Support end-of-month inventory needs.
  • Develop Leads and Operators toward advancement and actively support their growth quarterly.
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