Manufacturing Quality Control Lead Technician

Cascade Coffee, LLC • Everett, WA

4d • $24 - $28 • Onsite

About The Position

Cascade Coffee is a premier specialty coffee contract manufacturer with over 45 years of experience in roasting, grinding, flavoring, and packaging coffee for global brands. Operating from a large facility in the Pacific Northwest, the company utilizes advanced technology and a dedicated team to produce high-quality coffee products. They are seeking a collaborative Quality Control Lead Technician to join their team and contribute to their commitment to innovation and excellence in coffee manufacturing.

Requirements

• Experience with Good Manufacturing Practices (GMP), SQF Level 2 standards, Food Safety and Quality programs.
• Effective written and verbal communication skills.
• Knowledge and experience in using Microsoft products (e.g., Office 365, Excel, Word, PowerPoint).
• Ability to work with lab equipment, such as moisture meters, brewers, grinders, Agtron, Malvern, and Mocon instruments.
• Self-motivation, ability to work independently and within a team environment, strong follow-up, organization, prioritization, and attention to detail are required.
• Ability to work under pressure (in a highly fast-paced environment), meet deadlines (overtime work required), and make effective decisions.
• HACCP certified.
• Minimum 2 years of practical industry experience is required.
• Regular attendance and promptness are required for this position.
• Work may be required outside the standard workweek.
• This job requires a high degree of teamwork skills.
• This job requires the ability to work independently and make sound decisions.

Nice To Haves

• Associate’s degree or equivalent preferred.

Responsibilities

• Administer Cascade policies and procedures and carry out personnel objectives and programs within the Quality Assurance department.
• Coordinates with Quality and Production Supervisors on various quality issues.
• Conducts daily plant inspections for any GMP/Product Protection violations.
• Assists production in filling out all necessary QC paperwork.
• Performs sensory evaluation on raw materials and finished product.
• Troubleshoot and resolve quality issues utilizing quality tools (cause and effect, process mapping, statistical methods, etc.) to document corrective actions effectively.
• Regular reporting of measures that communicate process outputs relative to Quality metrics and customer requirements/specifications.
• Develop and document standards in compliance with good manufacturing practices, government entities, and production plans (e.g., USDA, FDA, HACCP, SQF, Organic, Kosher, etc.). Ensure compliance with all regulatory mandates.
• Audit production processes and the food Safety and Quality Management system. Record, document, and evaluate consistency with the customer.
• Responsible for collecting all required samples for customers and external laboratory testing.
• Coordinate testing of in-process materials according to a regular/randomized schedule to aid quality control efforts.
• Monitor defined checks/tests to ensure product conformance before releasing the product out of site control.
• Monitor coffee operations quality checks, including Roasting, Grinding, and Flavoring procedures.
• Perform laboratory testing according to customer specifications, including, but not limited to, moisture testing, caffeine testing, and whole bean breakage testing.
• Upholds and provides safe, high-quality, consistent products, and superior services that anticipate, meet or exceed the requirements of our customers.
• Collect foreign material collections and record findings in appropriate software.
• Supports Cascade Coffee’s Food Safety Culture by adhering to all company policies and procedures and by following proper protocol when a Food Safety risk is identified.
• Attend all shift huddles (pre- and post- shift).
• Train, supervise and delegate tasks to QC Technician employees.
• Conducts new employee safety and facility tours.
• Maintains a hands-on approach to management and is present and available to employees.
• Oversee the activities of Technicians and all other non-management personnel and oversee temporary workers as assigned.
• Maintains a direct approach to management and is present as well as available to employees.
• Motivates employees and directs their day-to-day activities.
• Counsel employees on job performance issues as necessary and inspire employees to attain the goals developed for each job function.
• Performs other duties and tasks as assigned.

Benefits

• Healthcare benefits | Multiple coverage levels of medical, dental, and vision plans
• 401k Roth or Pre-Tax options | $1 for $1 match and once eligible to enroll, ZERO vesting period
• Long Term Disability and life insurance | Company provides coverage for all
• Voluntary Life, Disability, Accident & Critical Illness | Various insurance programs are offered to support your needs
• Employee Assistance Program | To support you and your family’s overall wellbeing to achieve your best and most productive self
• Sick and Vacation plans | Cascade understands the vital importance of a quality work/life balance
• Pet insurance | Multiple coverage levels for whatever best suits your furry (or not so furry) friend
• Cascade Cares | Exciting engagement programs each month
• Leadership Training | We invest in and dedicate time to training some of the best leaders in the industry

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree