Manufacturing Planner

Bron Tapes•Denver, CO

11d•Onsite

About The Position

The Manufacturing Planner is an advanced position that supports the organization through seamless communication, accurate order processing, and high service standards. The role serves as the primary liaison between customers, the production team, and internal departments to help ensure customer orders are fulfilled on time and to the highest quality standards. The position is suited to a detail-oriented, organized person who can thrive in a fast-paced environment and is committed to quality.

Requirements

Familiarity with the duties and expectations of the Manufacturing Coordinator position.
At least 1 year of customer service experience.
Ability to thrive in a fast-paced office and multitask.
Strong mathematics and problem-solving skills.
Proficiency with Outlook, Word, and Excel.
Commitment to quality and safety standards.
Ability to communicate clearly with teammates and provide written instructions for production needs.
Superior attention to detail and organizational skills.
Strong initiative and work ethic.
High school diploma or GED/equivalent.

Nice To Haves

Experience with NetSuite is highly desirable.

Responsibilities

Create and update production schedules, adjusting as needed to accommodate customer requests.
Communicate production status updates clearly and professionally to customers and internal teams.
Ensure order requirements, specifications, and details are understood and conveyed to the production team.
Review on-hand inventory and create work orders to drive demand.
Create work-order packets and keep information relevant and up to date according to customer requirements and material consumption.
Track order status using ERP system data and reports, and provide current information.
Maintain records of production progress, inventory consumption, and customer requirements.
Coordinate with internal departments to move orders efficiently into production and meet ship dates and delivery commitments.
Comply with safety regulations and company policies to maintain a safe work environment.
Adhere to quality standards under the Quality Management System and follow SOPs.
Address and resolve internal and external customer inquiries, complaints, and service requests promptly and professionally with a solution-oriented approach.
Build and maintain customer relationships by providing top-level service.
Perform other related duties as assigned.