Manufacturing Operations Manager

Tactile Medical•New Brighton, MN

1d•$93,600 - $131,040•Onsite

About The Position

The Manufacturing Operations Manager is responsible for overseeing daily production and shipping activities at the New Brighton, MN facility. This includes planning, coordination, collaboration and oversight of the manufacturing and shipping processes ensuring all products are produced and shipped efficiently, at the right cost, and upholding the highest quality standards. This role will engage with our planning process to lay out robust production and staffing plans so our manufacturing and shipping teams can operate week-to-week with accurate and consistent direction.

Requirements

Bachelor’s Degree in Operations, Engineering, Business or related field or equivalent work experience
5-7 years of manufacturing experience
3+ years of successful leadership experience
People leadership including coaching and performance management
Proficient in MS Office and ERP software
Deep knowledge of production management and prioritization
Strong understanding of quality standards and health & safety regulations
Results oriented approach focused on developing and building high performance teams
Ability to facilitate meetings of varying sizes, balancing the needs, voices and concerns of all participants
Excellent verbal and written communication with the ability to communicate a clear and compelling message and influence others to support timely achievement of initiatives and goals
Forward thinking to identify and anticipate issues and bring others along to proactively address
Ability to demonstrate professionalism, build trust, and ensure Tactile Medical meets its commitments
Approachable and relationship oriented
Champion new ideas and approaches to create an environment that encourages and supports change and innovation
Ability to promote a high-performance, inclusive culture within a quality focused environment
Ability to manage resource allocations
Ability to collaborate with and understand projects from other departments such as Engineering, Quality and Regulatory
Ability to understand the entire value stream from procurement to shipment and the business in order to create effective metrics

Nice To Haves

Medical device manufacturing experience
Thorough understanding of Lean Manufacturing
Experience developing business-facing dashboards, and data visualizations on BI platforms such as Power BI
NetSuite experience

Responsibilities

Manage all administrative and operational aspects of the manufacturing and shipping functions for all Tactile product lines
Develop key performance indicators (KPI’s), reports and dashboards that facilitate team focus and optimize performance. Ensure all KPI’s are implemented, reviewed, monitored regularly and achieved
Issue weekly, monthly/quarterly and annual reports to senior leadership sharing top KPI’s
Responsible for following and ensuring the team adheres to all current Good Manufacturing Processes (cGMPs) and Standard Operating Procedures (SOPs) as defined by Tactile Medical’s policies, practices, and procedures to ensure ISO regulations are met
Manage the utilization of manpower, skills, hours, material, and workflow to assure timely production and quality standards are achieved daily
Coordinate the creation and maintenance of appropriate levels of manufacturing capacity while controlling labor and overhead costs
Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives
Develop a highly effective and productive team through hiring, development, coaching and performance management while increasing engagement
Facilitate regular department meetings to actively encourage sharing of ideas, concerns, knowledge and expertise to achieve the best possible results
Support P&L by collaborating with other leaders on budget planning, capital expenditures, cost analysis opportunities, and manufacturing/shipping productivity for all product lines
Instill and maintain a positive can-do team spirit through effective what and why leadership practices
Work closely with the New Product Introduction (NPI) core team to ensure seamless design transfer to production
Own the Continuous Improvement process and drive operational excellence throughout the facility
Ensure the team is adhering to all regulatory and corporate compliance requirements, including HIPAA
Other duties as assigned