Manufacturing IT Quality Application Product Manager

Ford Motor Company•Dearborn, MI

9h•Onsite

About The Position

The Manufacturing Quality and Traceability Information Technology (IT) Team, part Industrial Systems IT is at the forefront of modernizing and supporting Ford Motor Company’s global manufacturing production environment. We are responsible for the development, deployment, and support of critical plant floor applications that support the Ford Production System worldwide. Our plant floor systems are core enablers for both quality assurance and end-to-end product traceability for component/part production within the Ford manufacturing process. We are committed to continuous innovation, leveraging the latest technologies, methods, and tools to bring market speed solutions to manufacturing. Join us in our mission to transform automotive manufacturing through intelligent software that delivers significant bottom-line value to Ford Motor Company. As Manufacturing IT Product Manager, you will be a strategic leader responsible for leading a global Manufacturing IT Quality Leadership System Component Management (QLS-CM) team that consists of 10-12 software development and product support personnel. In this role you will serve as a change agent, foster a high performing team, drive product enhancements and provide 24x7 support to ensure our product(s) meet current and emergent needs of our Manufacturing business partners across our Ford’s Manufacturing Quality domain. As a leader you will help support the proper production and quality of automotive components, subsystems, powertrain (Engine/Transmission/Axle/Battery/etc..) commodities across our global Vehicle Battery and Powertrain manufacturing facilities.

Requirements

Experience in system development & global support operations for the Quality Tracking System (QTS) platform.
Ability to lead a multi-regional team across all time zones and manufacturing plant production shifts.
Experience collaborating with engineers from Vehicle Battery & Powertrain Manufacturing Engineering teams.
Experience managing senior technical IT engineers.
Experience with prioritized decision making, development, and ongoing maintenance of products in the manufacturing space.
Experience using systems thinking and test-driven development principles.
Experience working closely with IT teams, Business owners, Site IT staff, and Incident Escalation Managers.
Experience in Business Advancement (new product features and configurations; new vehicle programs).
Experience in Modernization (product compliance; device refresh strategy and implementations).
Experience in Run and Protect (support operations for manufacturing plants and new global programs).
Experience in Compliance improvements (system monitors; health alerts; CI/CD pipeline).
Understanding of how to minimize Manufacturing production downtime.
Understanding of how to meet Business demands.
Understanding of how to improve vehicle (component) Quality (information; tracking; traceability).
Understanding of how to reduce Company risk.

Responsibilities

Lead a global Manufacturing IT Quality Leadership System Component Management (QLS-CM) team of 10-12 software development and product support personnel.
Serve as a change agent, foster a high performing team, drive product enhancements and provide 24x7 support to meet current and emergent needs of Manufacturing business partners.
Support the proper production and quality of automotive components, subsystems, and powertrain commodities across global Vehicle Battery and Powertrain manufacturing facilities.
Lead system development & global support operations for the Quality Tracking System (QTS) platform, a critical 2-way communication system between manufacturing Operations Technology devices (PLCs) and related IT solutions.
Lead a multi-regional team across all time zones and manufacturing plant production shifts to collaborate with engineers from Vehicle Battery & Powertrain Manufacturing Engineering teams.
Act as the accountable person for Powertrain (and Vehicle Battery) solution development, operations support, and strategy (containment and transformational).
Manage a team of senior technical IT engineers to support and fulfill Ford Motor Company’s organizational Objectives.
Be responsible for prioritized decision making, development, and ongoing maintenance of products in the manufacturing space using systems thinking and test-driven development principles.
Work closely with the IT team, Business owners, Site IT staff, and Incident Escalation Managers to deliver across four main focus areas: Business Advancement, Modernization, Run and Protect, and Compliance.
Minimize Manufacturing production downtime, meet Business demands, improve vehicle (component) Quality, and reduce Company risk.